Two sleeping cats

Kernow Veterinary Group

Vets in Bodmin, Cornwall

4.6 rating

Reviews for Kernow Veterinary Group

Note: Showing the 5 most recent Google reviews out of 40 we track in total. Recent reviews may not be representative of overall sentiment.

Nathan Coggin

a year ago

I am extremely grateful for all of KFEs support and guidance over the years, their experienced vets look after my horses for routine appointments, lameness investigations, stud work and emergency appointments. Alistair, Julie, Nicole, and the wider team are all very understanding and go the extra mile to ensure they give my horses the best care possible and explain everything thoroughly, they are both compassionate and honest. Thank you KFE for all you do.

Danielle Hamilton

3 years ago

Very Very disappointing experience - when I really needed support and help I was told by one of the Vets that my pony was too old to catch a certain infection. When challenged by the practice manager she now changes her account of our conversation to save her skin! The practice have little customer service/loyalty in my opinion and value collecting their call out fee over customer satisfaction. I will be settling my bill ASAP and have already registered my Endurance competition pony with another practice. Poor show Kernow - poor show !!!

Allison Blackmore

3 years ago

Fantastic friendly Service. Myself, reluctant to commit to a new vets after my original vets practice disbanded - have had all my anxieties put to rest in my new choice of equine vets practice. Recommended by many other ladies I ride with & know. 10/10 Kernow Vets for delivering a reassuring service. A total winner for me 👌💞

Rebecca

3 years ago

They carried out a false vetting!!! I had my horse vetted by Paul, who signed the horse's vetting papers saying the seller was not registered with the veterinary surgery. I was later informed by receptionists that the seller was in fact registered with them! This is a HUGE conflict of interest. I have phoned them and emailed them and they have done nothing about it. The horse also turned out to be a dodgy sale!! No coincidence there. Additionally, the horse arrived to me with a healed splint and a lot of lumps on its back which were not picked up in the (5 stage) vetting! I've never known a vetting to be so unthorough.

Sue

5 years ago

Friendly, patient and compassionate service. My two elderly ponies were treated with utmost respect at the end of their lives. I am so grateful to Alistair, to be riding my precious horse again after he saved her life. I highly recommend them.

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