Penbode Vets Ltd – Vets in Bude
Clinic Overview
- Recent feedback is strongly positive about speed and efficiency, with owners mentioning on-time appointments, swift access for holidaymakers, and pets being seen quickly when unwell. - A consistent theme is friendly, clear communication, with reviewers praising staff for explaining options well and taking time to talk after the consultation. - Owners also highlight kindness and reassurance, especially from reception, nurses and vets during stressful or urgent situations.
Services
- •24/7 emergency and urgent care: The practice states it provides round-the-clock care. Reviews describe pets being seen quickly for urgent problems, including a dog seen within 30 minutes while on holiday and another holiday case fitted in swiftly late in the day.
- •General veterinary care and preventative treatment: Routine health checks and annual vaccinations are mentioned, along with on-time appointments and pets being handled calmly during examinations.
- •Diagnostics and treatment planning: Earlier feedback mentions blood tests, same-day results and follow-up calls, alongside clear explanations of treatment options and next steps.
- •Surgery and acute case management: Earlier reviews mention emergency surgery for a cat, and recent comments continue to highlight prompt, reassuring care for pets needing immediate attention.
- •Exotic pet care: The practice has repeated praise for rabbit and other exotic-pet care, with one recent reviewer singling out Pas for rabbit knowledge.
- •Multi-species care: The website states the practice treats companion animals as well as horses and farm animals.
Pricing
No published pricing information is currently available for this clinic.
People
- •Clare (vet): Praised for seeing an unwell dog quickly, with owners highlighting her professionalism, reassurance and empathy.
- •Pas (vet): Repeatedly praised for exotic-pet work, especially rabbit care.
- •Kate (vet): Credited in earlier feedback with urgent-case care, blood tests, phone updates and emergency treatment.
- •Josh (vet): Mentioned in earlier feedback for a thorough and attentive booster appointment.
- •Julie (reception): Praised in earlier feedback for helping fit in an urgent case on a busy day.
- •Andy: Thanked by a visiting owner for his care and attention to a dog that had picked up a few scrapes while on holiday.
- •Wider team: Recent feedback continues to praise the vets, nurses and reception staff for being friendly, professional, compassionate and reliable.
Reviews
Google reviews show 4.8/5 from 159 reviews.
- •Recent feedback is strongly positive about speed and efficiency, with owners mentioning on-time appointments, swift access for holidaymakers, and pets being seen quickly when unwell.
- •A consistent theme is friendly, clear communication, with reviewers praising staff for explaining options well and taking time to talk after the consultation.
- •Owners also highlight kindness and reassurance, especially from reception, nurses and vets during stressful or urgent situations.
- •There is specific praise for rabbit expertise and for the practice’s calm handling of dogs that are large, excited or not especially cooperative during exams.

