
Calweton Veterinary Group, located in Callington, is a well-regarded clinic offering comprehensive veterinary services, including emergency care and a veterinary nurse training facility. With an impressive 4.7-star rating from 331 reviews on Google Maps, the clinic is generally praised for its high-quality care and compassionate staff.
While the majority of reviews are overwhelmingly positive, highlighting the professionalism and empathy of the staff, one review stands out for its criticism. Paul Wright, a previous client, expressed dissatisfaction with the handling of a sensitive situation involving his pet, citing a lack of compassion and support during a difficult time. This contrasts with other reviews that emphasize the clinic's caring nature. For instance, Rosie Johnston-Luff and Andrea Worth both commended the clinic for its effective, compassionate treatment during emergencies and routine visits alike.
Special mention is given to individuals like Hamish, who is praised for his exceptional care and follow-up communication. Additionally, the clinic's approach to complex health issues, such as canine dementia, is appreciated for its sensitivity and thoroughness, as highlighted by Larry Surgenor.
Overall, Calweton Veterinary Group appears to be a reliable choice for pet owners in Callington, especially for those seeking emergency services or expert guidance in managing long-term pet health issues. While the vast majority of client feedback is positive, prospective clients should consider the full range of reviews to ensure the clinic aligns with their expectations for compassionate care.
Note: Showing the 5 most recent Google reviews out of 331 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
It’s been a few years since having to make the decision to put Bo asleep despite begging them for me to pay in 2 halves within a month mainly because I was transferring insurers The vet showed no compassion towards Bo there was no “bedside manner”even asking me to pay for the ashes despite me being in flood of tears I did make a complaint and afterwards found out I was in the catchment area of PDSA and could have taken her there Calwetton showed no compassion towards Bo and I felt let down after being a client of theirs for a few years It traumatised me beyond my loss that on moving to Bodmin I refused to take my new dog in the past week to a male vet I relived every moment I have had to inform my new vet what happened and they have been good in allocating me a female vet As I said it has been a few years and all I would say is ask someone to be with you, get a second opinion and if you can’t afford it ask for an alternative I would also say if you not happy with a consultation change vet in the practice In conclusion to put Bo to sleep was over400 of which I paid shortly after, to save her li fe was a further 300
a month ago
Our dog had a horrible time with an abscess whilst we were on holiday. We were able to easily get an emergency appointment and the team were incredibly welcoming, kind, caring and assiduous at following up with us. Special thanks to Hamish for the excellent care he took of our little dog and for liaising with our local vet on her swab results.
a month ago
The practice is run very well, the staff I interacted with were friendly and helpful. The vet was efficient and helpful with our dog. Very happy with our visit yesterday.
3 months ago
When on holiday break, our poor dog Basil was taken unwell, but thankfully, the staff at Calweton vets were fantastic. Thank you for all your help he's now doing well. Can't thank you enough. Adrian and Jill
5 months ago
I was needing advice about changes in my dog's behaviours. After discussion and observations she was diagnosed with dementia. I was given guidance on how to support both my dog and myself through this process. Medication was discussed, but I never felt pressurised to purchase. I appreciated the time spent with me explaining and discussing care options. End of life options were mentioned sensitively, but their main concern was ensuring she continued to have a good quality of life.
