Clinic Not Accepting Clients from VetsCompared
Medivet Camborne - Monument Vets – Vets in Camborne
Clinic Overview
- Recent feedback is strongly positive, with owners repeatedly describing the team as caring, welcoming, and professional. - Short-notice and urgent help stands out, including pets being fitted in quickly and one owner being redirected smoothly to another branch when their usual site could not see them. - Communication is a consistent strength: reviewers say options and next steps were explained clearly, which helped during operations and other stressful situations.
Services
- •Routine, urgent, and follow-up care: Owners describe being seen at short notice for unwell pets, including urgent same-day help and prompt assessment when animals were clearly distressed.
- •Surgery and treatment planning: Reviews mention vets explaining options clearly before procedures, with pets then recovering well afterwards.
- •Gentle handling for nervous pets: Several owners praise the calm approach with anxious animals, including cats, kittens, and dogs that are easily frightened or “vet phobic”.
- •Care for a range of animals: Alongside cats and dogs, recent reviews mention help with guinea pigs, and staff were also praised for their compassionate response when an injured wild bird was brought in.
- •Mobility and emergency support: The clinic has promoted a free Mobility Pain Check as a time-limited offer. Overnight emergency consultations are available through Medivet 24/7 centres between 7pm and 9am.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. The clearest listed figure is an overnight emergency consultation fee of £130 for Medivet 24/7 centres between 7pm and 9am. Reviews also mention a membership plan at £15.50 per month plus a £5 starting fee, with 10% to 20% discounts on some items; one owner described it as a bargain, while an older review mentioned a direct debit problem linked to the care plan.
People
Named team members mentioned by clients include Emily and Eleanor (vets), Gemma (nurse), Matt and Courtney (receptionists), Dr. Kruk, and George. Emily is praised for explaining each step clearly during a difficult case, Eleanor for prompt urgent care, Gemma for supportive nursing help, and Matt and Courtney for their kindness and professionalism at reception. Dr. Kruk is remembered for patience with a nervous cat, and George has also been mentioned positively by clients.
Reviews
Google rating: 4.8 stars from 150 reviews.
- •Recent feedback is strongly positive, with owners repeatedly describing the team as caring, welcoming, and professional.
- •Short-notice and urgent help stands out, including pets being fitted in quickly and one owner being redirected smoothly to another branch when their usual site could not see them.
- •Communication is a consistent strength: reviewers say options and next steps were explained clearly, which helped during operations and other stressful situations.
- •Reviews also highlight gentle handling and compassion across a range of cases, from nervous cats and kittens to guinea pigs and an injured wild bird, alongside praise from a client who says they have stayed with the practice for more than 40 years.
