
Hayle Veterinary Surgery, located in Hayle, Cornwall, is a highly acclaimed veterinary clinic with a stellar reputation, as evidenced by its impressive 4.9-star rating from 248 reviews on Google Maps. This rating underscores the clinic's consistent delivery of exceptional veterinary services, making it a trusted choice for pet owners in the area.
The clinic is known for its comprehensive range of services, including emergency veterinary care available around the clock, highlighting its commitment to animal welfare at any hour. Additionally, Hayle Veterinary Surgery serves as a veterinary nurse training facility, indicating a dedication to the education and development of future veterinary professionals.
Customer reviews consistently praise the clinic for its compassionate and friendly staff, as well as the high standard of care provided. Reviewers like Donna Andrews have commended the clinic for prioritizing animal welfare over financial discussions, recounting a personal experience where the clinic saved her dog's life by agreeing to a payment plan. Similarly, Mark Cooper shared a positive account of the clinic's swift response and effective treatment when his dog fell ill during a holiday.
Long-term clients, such as Jenny Gray, appreciate the clinic's unwavering care, compassion, and honesty over the years, while Evelyn Calvert acknowledges their exceptional kindness to animals, based on her extensive experience with various local veterinary practices. Sophie Haskins describes the service as consistently excellent, highlighting the team's ability to manage both routine and emergency situations with professionalism and empathy.
Overall, Hayle Veterinary Surgery's emphasis on comprehensive care, emergency services, and client education, combined with glowing reviews, positions it as an outstanding choice for pet owners in Hayle.
Note: Showing the 5 most recent Google reviews out of 248 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
I was with another vet which I won’t name as they wasn’t terrible but when my dog needed life saving surgery they was not willing to accept a payment plan despite being with them for years, I was beside myself as my dog literally had hours to live. Hayle vets didn’t even care about the discussion of money, it was more important to them to get my dog in straight away and they saved her life. It was then discussed after about the money and they were more than happy to take a payment plan so without hesitation they are now my vets and I owe them everything. Thank you so much Hayle vets and to the fantastic manager Stephen who my dog loved yet can be very funny with people she doesn’t know. I highly recommend them ❤️
2 months ago
Very friendly staff and what a fantastic team. We are down on holidays with our dog, who unfortunately became unwell, due to a mixture of over doing it on the beach and too much salt water. After a couple of days rest he was still not right, so I called Hayle Veterinary Surgery and explained my dogs symptoms. The staff were fantastic and booked him straight in for a consultation. Within 30 minutes of calling the Hayle Veterinary Surgery, our dog had been seen, checked over by the vet and given some medicine to help him. An amazing service and thank you for looking after my dog.
2 months ago
Hayle vets are wonderful. I have been with them for over 20 years when they first opened and they have looked after all my dogs including some really awkward ones 😊. The care, compassion and honesty cannot be faulted from the wonderful reception team right up through the practice.
4 months ago
Friendly and CARING vet practice. I help at a wild animal rehab and have experience with many local vet practices. Hayle Vets have always shown exceptional kindness to animals which is why I chose them over any other to look after my cats.
a year ago
Consistently excellent service from Hayle Vets. With a wide variety of experiences from simple check-ups, routine operations, total emergencies and of course, having my much loved companions PTS, all the staff have been nothing less than wonderful. I am an overly panicky person about my animal's health and the whole team seem to know how to deal with me very well! It is very reassuring to know my animal's health care is in their hands. I truly cannot recommend them highly enough.
