Castle Veterinary Group Limited, located in Launceston, Cornwall, stands out with a commendable 4.7-star rating from 321 reviews, indicating high customer satisfaction. This is supported by its extensive range of services, including a Veterinary Nurse Training facility and emergency veterinary services, which operate 24/7 or during extended hours.

The reviews paint a largely positive picture, with both long-time clients and newcomers expressing satisfaction with the care provided. One reviewer highlighted the clinic's responsiveness and ability to accommodate urgent appointments during the holiday season, praising their 15-year relationship with the practice. Another review emphasized the professionalism and kindness of the staff, expressing trust in the clinic for the care of their animals over an extended period.

However, not all feedback is entirely positive. One reviewer expressed disappointment regarding the clinic's policy on dog behavior classes, which are restricted to dogs registered with the practice. This feedback highlights an area for potential improvement in customer communication and policy transparency.

Despite this, the clinic's overall high rating and the volume of positive testimonials suggest that Castle Veterinary Group is well-regarded for its quality of care and professional staff. The clinic is noted for its ability to handle both routine and emergency situations effectively. While some customers have noted areas for improvement, the predominant sentiment is one of trust and satisfaction with the veterinary services provided.