Calweton Veterinary Group

Calweton Veterinary Group is a multi-branch practice (with a main site in Callington and additional branches for pet clients), providing care for pets as well as farm species, and has been operating for over 65 years (per its website). Based on the latest reviews available to us, owners most often describe routine preventative care (annual check-ups and boosters) and problem visits (including a lost claw and an unwell senior dog with an unclear cause). Practical, clinic-specific details mentioned include flea-medication prescriptions being provided after a vaccination visit, appointment delays on at least one occasion, and one owner reporting a communication issue when trying to relay a newly discovered tick to the treating vet.

Services

•Routine health checks and vaccinations/boosters (cats mentioned).
•Parasite control prescriptions (flea medication prescription mentioned).
•Treatment for minor injuries/illness (lost claw; “feeling poorly”).
•Behaviour/nervous-dog handling advice during examinations (training tips given to help a dog accept future exams more calmly).
•Care for older pets and end-of-life support is implied by a long-term client describing care “to the very end” of a 15-year relationship with the practice.
•Veterinary nurse training facility (from structured clinic data).
•The practice website states it provides veterinary care to pets and farm/production animals.

People

•Emma (vet): Mentioned for being patient with a nervous, “belligerent” rescue dog during examination, and for giving specific tips to help the dog tolerate future exams more calmly.
•Hamish (vet, Callington branch): One reviewer describes him as defensive and lacking empathy during a phone call about relaying new information (a tick found after the appointment) to the treating vet; the same reviewer also states they had no issue with the vets/staff who had directly treated their dog during earlier visits.

Reviews

Google rating: 4.8 stars from 92 reviews. “”

•Long-term loyalty and end-of-life care: one reviewer describes using the practice for 15 years “to the very end,” citing care, dignity and compassion.
•Routine care experiences: annual check-ups and boosters for two cats are described as knowledgeable/helpful, with “reasonable value for money,” and flea-medication prescriptions provided.
•Handling anxious or behaviourally difficult dogs: a vet (Emma) is specifically praised for patience during an exam and for giving practical training tips for future visits.
•Efficiency and friendliness are repeatedly mentioned (welcoming reception; “friendly and efficient”).
•A notable negative experience centres on communication: after a dog’s visit, an owner found a tick and says they struggled to speak to the treating vet before closing; they report a later call with another vet felt unsympathetic and confrontational, despite otherwise being happy with the standard of care.

Reviews for Calweton Veterinary Group

Note: Showing the 5 most recent Google reviews out of 92 we track in total. Recent reviews may not be representative of overall sentiment.

Sally Harmer

2 weeks ago

A ten minute delay in our appointment for our 2 cats annual checkup and boosters, vet was knowledgeable and helpful, overall took about 50 minutes and reasonable value for money, including prescriptions for flea medication. Prescription had to be emailed later that day due to a printer crisis.

Mark Campkin

a month ago

We recently moved locally and registered our 16yr old jack russell with the Looe branch. In total she had four visits to the vets and all were of a good standard of care. The last couple of visits were because she had become ill and despite vets best efforts they could not be sure of the cause. When I got her home after her last visit I found a large tick attached to her throat, I contacted the practice and asked to speak to the vet who treated her, I was told she will call me back and after waiting two and a half hours I decided to visit the practice, the reason being they were due to close in 30 minutes. I would like to be clear at this point I have no issue with any of the vets or staff at the practice, my only concern was the vet who treated her was made of the Tick to ensure she was getting the best care with all the facts. After wating a while one of the nurses handed me a phone and said a vet at our callington branch wants to speak to you, he introduced himself as Hamish and I presumed he was a senior member of staff, I explained what had happened and said I'm not here to complain his immediate responce was "well there was no need to say that then was there" this was was from a vet I had never met before and had not had any involvement in my dogs care, he was clearly on the offensive and showed no empathy, the remainder of our conversation went very much the same, in my opinion he had no interest in the dogs care and was clearly on the phone with intent to deal with what he thought was a problem. This is really unfortunate as we have been happy with the standard of care up to this point but I'm afraid knowing our dog could have her care decided by Hamish is not acceptable.

Joanna Morris

3 weeks ago

We have used Calweton Vets from the very first week's of our lovely dogs life to the very end. 15 years of excellent service both at Callington, and more recently Loee. Thank you for always treating him with care, dignity and compassion.

3 months ago

Chris Harrison

Staff were very welcoming, and pleasant.

Christine Upton

Lovely local Vet Practice. Friendly and efficient.

TAMARA FOGG

Just wanted to.say a massive thank you to everyone at Callington who helped with little Winnie today. She lost a claw and was feeling a bit poorly but the staff were so lovely and efficient, she went away a very happy puppy. Thank you.

sharon keast

Friendly, professional team of staff. Very accommodating to visitors needs and caring to the pets.

kate mawby

11 months ago

Yesterday was my first visit to Calweton Vets in Looe with my two kitties. I was so happy that both the lady at reception and the vet were warm, friendly and cheerful. Throughout the whole experience, I was made to feel like a valued and welcome visitor and that my cats’ comfort and health were considered paramount. I know that finding a new veterinary practice after a move can be somewhat daunting, especially when you’ve used somewhere happily for many years, but after my experience yesterday, I feel like I’ve struck gold.

Shelley Honeyman

a year ago

Positive visit at Looe Calweton vets yesterday. Always welcoming and Emma, our Vet was very patient and kind to Henry who can be nervous and belligerent when being examined. Another rescue dog with sone behavioural issues!! Excellent tips from Emma on how to train Henry to accept future examinations more calmly. I shall be buying a child’s stethoscope 😁👍 Thank you Emma.