
Kernow Veterinary Group, located in Lostwithiel, Cornwall, is a highly-rated veterinary clinic, boasting an impressive 4.7-star rating from 322 reviews on Google Maps. This suggests a consistently high level of customer satisfaction. The clinic offers a range of services, including emergency veterinary care available 24/7 and a facility for veterinary nurse training, emphasizing their commitment to comprehensive pet care and professional development.
Customer reviews highlight the clinic's exceptional service and compassionate care. Reviewers frequently commend the prompt and efficient response of the staff, especially in emergency situations. Gussie Catling and Chris Jinks, both recent reviewers, noted the clinic's swift and effective handling of emergency cases while on holiday, with Jinks particularly praising the thoroughness and friendliness of the attending veterinarian.
The clinic is also noted for its ongoing care and support for local pet owners. Nick B and Jon Jon, long-term customers, express satisfaction with the ease of booking appointments and the professional demeanor of the staff. Jon Jon particularly appreciates the support for his aging Jack Russell, Deefa, highlighting the peace of mind the clinic provides.
Moreover, the clinic's staff are recognized for their exceptional hospitality and kindness. Craig Roberts shares a unique experience where the reception team, Shannon and Bryher, extended assistance beyond their veterinary duties, showcasing the clinic's welcoming and supportive atmosphere.
Overall, Kernow Veterinary Group sets a high benchmark in veterinary care, combining professional expertise with genuine compassion and community spirit, making it a highly recommended choice for pet owners in the Lostwithiel area.
Note: Showing the 5 most recent Google reviews out of 322 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Needed an emergency vet on holiday. Fantastic service, and very good with our Charlie
a month ago
Brilliant! Our dog injured her leg whilst we were on holiday in the area. Caring receptionist took full details and arranged very prompt appointment. The lady vet was superb - very friendly and really thorough. Pain relief tablets were provided promptly by the pharmacy with the tablets already halved to make it easier for us to administer. Recommended strongly😊
4 months ago
Good continued service to our Labrador Dog and Cat. Can book appointments easily, and staff are professional.
4 months ago
So supportive, im so pleased with Pelyn vets everytime i have worries with my 17 & a half year old Jack Russell they just get it right, and we both walk out smiling, theres nothing more daunting then ya best friend getting old especially when times are hard, but this peace of mind and support from the team there is so good..Pelyn is setting a fantastic benchmark as far as im concerned. Im really glad of their service. And Emma thanks for your support. Deefa is super happy today❤️
5 months ago
As a lorry driver, I occasionally find myself running out of driving hours and in need of a place to rest. On one such occasion, I stopped by this veterinary clinic to inquire about the nearest shop. The reception team (Shannon & Bryher) went above and beyond to assist me. Not only did they provide directions, but they also offered me a warm cup of coffee, biscuits, and chocolate, such a thoughtful gesture that truly made my day. The staff's kindness and hospitality were exceptional, and it's clear they genuinely care about their clients. The clinic itself is situated in a beautiful location, adding to the overall positive experience. Highly recommended for their outstanding customer service and welcoming atmosphere. 💕
