Kernow Veterinary Group

- Fast help when needed: several owners mention being fitted in quickly, including for urgent problems, holiday emergencies and short-notice appointments. - Compassionate communication: reviews often highlight staff taking time to explain treatment and offering reassurance during difficult situations, including euthanasia and senior-pet care. - Warm, practical care: reception and nursing staff are described as welcoming and professional, with examples such as cat-friendly handling and medication prepared in a way that made dosing easier.

Kernow Veterinary Group in Lostwithiel is part of IVC Evidensia. It offers a broad small-animal service that includes urgent appointments, end-of-life care and diagnostics, with recent feedback often praising the team for fitting pets in quickly and explaining options clearly. Owners also describe a welcoming front-of-house and nursing team, with particularly positive comments about calm, cat-friendly handling for older pets.

Services

•Urgent and emergency veterinary care for sudden illness or injury, with reviews describing pets being seen at short notice, including while owners were on holiday.
•End-of-life care and euthanasia, with owners mentioning compassionate guidance through the procedure in difficult circumstances.
•Diagnostics and monitoring, including blood tests and blood-pressure checks for older cats, alongside cat-friendly handling from the nursing team.
•Treatment for injuries and lameness, including prompt appointments for an injured dog and practical dispensing of pain relief tablets.
•General veterinary care for dogs and cats, with reviews mentioning ongoing care, easy appointment booking and professional day-to-day support.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Jennifer (vet): praised for caring for an older cat and for discussing realistic, cost-effective options.
•Emma: thanked for support and reassurance when an owner was worried about an elderly dog.
•Shannon & Bryher (reception team): previously highlighted as especially helpful and hospitable during visits.
•The reception and nursing teams are often described as warm, professional and calm with cats during examinations and tests.

Reviews

Kernow Veterinary Group has 4.7 stars from 332 Google reviews. Recent written feedback is mostly very positive, with repeated praise for responsiveness, kindness and communication, alongside one serious complaint about the cost and handling of a surgical referral.

•Fast help when needed: several owners mention being fitted in quickly, including for urgent problems, holiday emergencies and short-notice appointments.
•Compassionate communication: reviews often highlight staff taking time to explain treatment and offering reassurance during difficult situations, including euthanasia and senior-pet care.
•Warm, practical care: reception and nursing staff are described as welcoming and professional, with examples such as cat-friendly handling and medication prepared in a way that made dosing easier.
•One notable negative review raised concerns about a specialist surgery quote and whether alternative referral options were made clear, which stands apart from the otherwise strongly positive recent feedback.

Reviews for Kernow Veterinary Group

Note: Showing the 10 most recent Google reviews out of 332 we track in total. Recent reviews may not be representative of overall sentiment.

Jonny

1 month ago

Mark Plowman

We nearly put out our dog to listening to this practice. Quoted over 7k for specialist surgery at a partner practice as no one else could do it.. as dog deteriorated we thought that was the end. Until a separate practice got in touch to do the same surgery at half the cost.. we trusted them, have for years and only by fluke chance the other vets called us in time as we were hours away from saying goodbye to our dog.. Team were lovely, but obviously the company stamped the care out for profit. Even worse is the other vet had referrals from them so they know they were there to help and choose not to say and even when euthanasia was the option., stayed silent We removed our dogs, our family and friends in 1 day all began doing the same Honestly disgusting and disappointed as been with them for years A poor pooch nearly put to sleep far too young purely for greed. Will tell anyone we meet to get their pets away after that experience, how many owners have lost beloved pets as they trusted them? Or paid for above for treatments.. Just sad

andy jones

3 months ago

Friendly staff, great vets for your pets 😊

Carmen Williams

david checkley

4 months ago

Very loving vets to animals 5* brilliant staff

Robert Gorman

Everything about this vets is excellent Wishing you all a very merry Christmas.

keith macdonald

Excellent!! Saw us with no notice & fitted us in to have our sick cat euphanized. Extremely compassionate & empathetic, talked us through the whole proceedure and where absolutely brilliant!

Judith Smith

5 months ago

Lovely warm welcome from the reception team and the nursing team were really kind and up to speed with being cat friendly when handling my 16 year old cat for his blood tests and to have his blood pressure taken. The vet Jennifer gave excellent care and discussed my options taking into consideration what was cost affective and realist for an older cat. Excellent service as always. Thank you!

Robbie Robinson

6 months ago

Needed a vet for our dog, whilst on holiday. Excellent

Jane Spencer

Friendly , responsive , listen to concerns and make sure you are kept well informed. Very reassuring in difficult times and really kind.