
Albert Cottage Veterinary Clinic, located in Saltash, Cornwall, is a highly regarded practice with a strong reputation for quality care and customer satisfaction. The clinic boasts an impressive 4.7-star rating based on 413 reviews, indicating consistent excellence in service. As a veterinary nurse training facility, it is committed to fostering a knowledgeable and skilled team, which is reflected in the positive experiences shared by clients.
Customer reviews emphasize the compassionate and professional care provided by the clinic's staff. For instance, clients like Julia Dawn Vickers and Mrs. Mojos express deep gratitude for the empathetic treatment and prompt actions taken during critical situations. Julia highlights the emotional support offered during the difficult decision to euthanize her beloved cat, Lucy, while Mrs. Mojos credits the clinic's quick diagnosis and referral for saving her dog, Safi.
The clinic's personnel, including Ruth, Sophie, and Natalie, receive praise for their expertise and dedication. Chris Wilson recognizes them as knowledgeable and reliable, contributing to his satisfaction with the services provided. Donna Madeley and Яobins commend the clinic for its welcoming atmosphere, cleanliness, and clear communication, making it an ideal choice for pet owners seeking a caring and professional environment.
Overall, Albert Cottage Veterinary Clinic stands out as a top-tier veterinary practice in Saltash. With transparent pricing options like a year plan for pet care needs, it remains a trusted choice for pet owners who value thorough, compassionate, and professional veterinary care.
Note: Showing the 5 most recent Google reviews out of 413 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Thank you for all you did for my Lucy. She was my very special cat. I was so lucky to have 18 & 1/2 years with her. She is going to be so missed. My heart is broken. I have never loved a cat so much. I've lost 2 other cats over the years, but there was something different about Lucy. She was always there for me when I was poorly. She always knew when I needed that bit of comfort. I know I did what was right for her, it was so hard to see the way she was in those last few hours I had with her. Thank you again. Julia Vickers 😥😥💔
6 months ago
Excellent vets practice very happy with the service Big thanks to Ruth and Sophie as there great and very very knowledgeable
a year ago
Our ESS Safi (9 1/2), became very ill overnight, and was seen by the vets at Albert Cottage Vets (ACV), the next day. Bloods, trays and scans were done, and treatment commenced immediately. However, Safi's condition deteriorated, and Natalie (Vet), immediately took more bloods, and referred Safi on to a specialist vet out of county. If ACV had not recognised the disease (IMTP), and acted quickly, then Safi would not be with us now. I can not praise Albert Cottage Vets - and all the staff from reception to nurses to vets enough. Safi is still recovering and still on treatment...but she is still with us and a happy girl!
2 years ago
From walking in you’re greeted warmly by the receptionist, the waiting area is beautifully clean and there’s a relaxed atmosphere, which is great when you have an elderly, excitable pug as we have. The vet was fab and he handled Frank with an ease and friendliness and a good understanding of the breed. Communication was great. Explanation of what the problem was, how we go about fixing it, what meds he was going to prescribe and why, was crystal clear. If you want to take your pet to a vets that’s warm, welcoming and friendly, that treats you and your pet like family members but still remaining highly professional, I wouldn’t hesitate in recommending Albert Cottage, it’s worth every star.
6 years ago
Perfect atmosphere for comfortable time at this vets. Been looking after our puppy for over a year now and can't fault them. Friendly staff, clean rooms, good vets, a year plan you can buy into to cover all your pets weds
