Albert Cottage Veterinary Clinic

Albert Cottage Veterinary Clinic (ownership/group not stated) offers routine care alongside in-house diagnostics and onward referral when needed. The clinic website lists services including vaccinations, neutering, dentistry, microchipping, diagnostic imaging, soft tissue surgery and wellness screening, and it treats a wide range of species (dogs and cats plus small mammals, birds and reptiles). Reviews add practical detail: owners describe blood tests, X‑rays (“trays”) and scans being done promptly for a seriously ill dog, followed by rapid recognition of a specific condition (IMTP) and referral to a specialist. A recurring operational note is that some appointments can involve a wait, even for repeat items, though one reviewer mentions a recent upgrade that made reception “more animal friendly.”

Services

Based on the website summary and review examples, the clinic provides

• •Preventive care: vaccinations; microchipping; pet wellness screening.
• •Routine procedures: neutering.
• •Dental care: dentistry (no specific procedures described in the reviews provided).
• •Surgery: soft tissue surgery (listed on the website).
• •Diagnostics: diagnostic imaging (listed on the website); reviews specifically mention blood tests, X‑rays, and scans being carried out before treatment and referral.
• •Referral onward when appropriate: one review describes a vet arranging a rapid referral to a specialist after further blood tests when a dog deteriorated.
• •End-of-life care/support: one review thanks the team after the loss of a long‑lived cat, indicating support around a difficult final decision (no clinical details provided).
• •Species seen (from the website): cats, dogs, rabbits, guinea pigs, ferrets, hamsters, lizards, snakes, reptiles, and birds.
• •Plan feature mentioned (from the website): 24/7 access to an online vet through Pet Health Club Plus.

The clinic is also listed as a Veterinary Nurse Training facility.

People

• •Natalie (vet) is named in a detailed review for acting quickly when a dog’s condition worsened: taking additional bloods and arranging referral to a specialist after recognising IMTP.
• •Ruth and Sophie are named by one reviewer as “very very knowledgeable” (roles not specified).
• •Across reviews, staff are repeatedly described as friendly/helpful, and one owner highlighted clear explanations of the problem, the plan, and why medications were prescribed.

Reviews

Google rating: 4.7 stars from 417 reviews. “”

• •Prompt diagnostics and escalation when needed: bloods, X‑rays and scans were mentioned for an acutely ill dog; one review credits quick recognition of IMTP and swift specialist referral with a positive outcome.
• •Communication during consultations: one owner describes “crystal clear” explanations of diagnosis, treatment plan, and medications.
• •Environment and handling: multiple reviews mention a clean, bright clinic and staff being good with nervous/excitable or breed-specific needs.
• •Waiting times: one reviewer reports that there is “always a wait,” including when collecting a repeat item, though they also note a recent reception upgrade.