Medivet - St Ives Trenwith Lane

Medivet - St Ives Trenwith Lane is part of the Medivet group (a larger veterinary provider) and offers routine and diagnostic care for cats, dogs, and rabbits, with in‑house X‑rays and an in‑house laboratory listed on its website. Reviews repeatedly describe fast access when something is urgent (including being “seen really quickly” and a same‑day operation for a dog that became unwell), plus straightforward explanations of options (“the Good, Bad and Ugly so the best solution is found”). Owners also mention pets being handled in a way that reduces stress (e.g., a cat described as “loved them” during a check-up/vaccination visit).

Out-of-hours arrangements are described on the clinic website as being provided by CVets; the structured clinic data also lists “Emergency veterinary services (24/7 or extended hours),” so the exact out‑of‑hours setup is unclear from the information provided.

Services

From the clinic website summary and structured data, services and facilities listed include

• •15-minute consultations
• •Vaccinations and parasite care
• •Pet neutering and microchipping
• •Dentistry
• •ECG
• •In-house laboratory testing
• •X-rays (in-house)
• •Nurse clinics
• •Home visits
• •Animal Health Certificate (pet travel)

Emergency/out-of-hours

• •The website states out-of-hours care is available via CVets.

Training

• •Listed in the structured clinic data as a Veterinary Nurse Training facility.

Species treated (website)

• •Cats, dogs, rabbits

Pricing

• •Consultation fee from £185 (including VAT) — shown in the website source text in relation to out-of-hours (prices noted as subject to change).

People

• •Eleanor (vet): mentioned by name in reviews, including a case where a dog was assessed quickly and then had an operation carried out the same day; the owner described Eleanor and the team as “so kind” and “went above and beyond.”
• •Ellen: mentioned alongside Eleanor during a cat check-up and vaccination visit; the owner described both as professional and knowledgeable, and noted their cat reacted positively to them.

Reviews

Google rating: 4.8 stars from 141 reviews. “”

• •Speed and capability in urgent cases, including a dog being seen quickly and having a same-day operation, and another dog treated for a leg injury with advice and support.
• •Clear, direct communication about options and outcomes, described as being told “the Good, Bad and Ugly” to help choose the best solution.
• •Positive handling and bedside manner, with owners reporting pets being comfortable (including a cat who “loved them”) and owners feeling reassured during stressful situations (e.g., suspected toxin/raisin ingestion).
• •Practical experience for new or visiting clients, including comments that registration was “no problem” and access was straightforward.
• •One reviewer also mentions online appointment booking, transparent pricing, and reduced out‑of‑hours costs, but these points appear as client-reported impressions rather than confirmed policy details in the provided materials.