Luxstowe Vets Ltd – Vets in Torpoint
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Corporate
Clinic Overview
Luxstowe Vets Ltd is a multi-branch veterinary practice in Cornwall and part of VetPartners. The practice says it runs its own 24/7 emergency service from its Liskeard branch, and also offers a Pet Health Plan and repeat prescriptions. Recent feedback highlights calm handling, clear explanations, supportive routine care, and reassuring help for owners of older pets and pets with more complex health needs.
Services
- •24-hour emergency cover: the practice says it runs its own 24/7 emergency service from its Liskeard branch, which reviewers also mention as a valued feature for out-of-hours emergencies.
- •Routine preventative care: reviews mention annual vaccinations, booster appointments, injections, and general health checks for dogs and cats.
- •Consultations and treatment discussions: owners often describe vets taking time to explain findings, discuss health and wellbeing, give advice, and answer concerns clearly.
- •Support for nervous or difficult pets: a consistent theme in reviews is calm, patient handling during examinations, medication visits, injections, and vaccinations, especially for anxious or reactive dogs.
- •Care for older pets and ongoing conditions: recent feedback includes positive experiences with a very senior cat and with cats that have complex health conditions needing ongoing veterinary support.
- •Repeat prescriptions and medication support: repeat prescriptions are listed, and reviews also mention medication being organised and ready for collection.
- •Pet Health Plan: the practice promotes a pet plan, and earlier feedback notes that it can help spread the cost of care.
Pricing
No published pricing information is currently available for this clinic.
People
- •Harriet (vet): praised for being patient and gentle with a difficult dog during annual vaccinations.
- •Felix Mischko: warmly remembered for sensitivity, empathy, and understanding during the loss of a dog.
- •Reception team: repeatedly described as helpful, friendly, efficient, and organised, including support with medication and routine appointment admin.
- •Wider veterinary team: reviews frequently mention calm, approachable vets who put owners at ease, explain care clearly, and provide compassionate support.
Reviews
Luxstowe Vets has a 4.7-star Google rating from 97 reviews. Recent feedback is very positive overall, with these themes appearing most often
- •Calm, gentle handling stands out, especially for nervous or difficult dogs during examinations, injections, medication visits, and vaccinations.
- •Clear, reassuring communication is a repeated theme, with owners appreciating vets who take time to explain health issues, discuss options, and offer courteous advice.
- •Helpful, friendly support from reception is mentioned several times, including smooth organisation around tablets, annual injections, and general day-to-day admin.
- •Compassionate long-term care also comes through strongly, with praise from long-standing clients, positive comments about support for senior pets and complex conditions, and especially warm feedback around sensitive end-of-life care.
