Highertown Vets, located in Truro, Cornwall, has garnered a strong reputation with a 4.7-star rating from 169 reviews, indicating a high level of customer satisfaction. The clinic is recognized for its veterinary nurse training facility and offers emergency veterinary services, which highlights its comprehensive care capabilities.

The majority of reviews praise the clinic's professionalism, compassion, and expert care. Long-time client Simon Cundy commends their consistent and caring service over 20 years, describing the team as "furbuddies angels." Similarly, Peter Grundy praises the detailed explanations and understanding care provided to his dog, while Philip Andrew appreciates the staff's ability to handle nervous pets with patience and empathy. Will Michell, a first-time dog owner, emphasizes the clinic's supportive environment and the warm welcome extended to both pets and owners. These positive reviews underscore the clinic's dedication to exceptional animal care and customer service.

However, a critical review by Teresa Smee highlights concerns about pricing and the lack of overnight hospital care, indicating that while the care is generally good, some clients may find costs prohibitive. This feedback points to a potential area for improvement in terms of pricing transparency and service logistics.

Overall, Highertown Vets is highly recommended by its clients for its quality of care, knowledgeable staff, and supportive environment, making it a reputable choice for pet owners in Truro. The clinic's high rating, backed by numerous positive reviews, suggests a reliable and well-regarded veterinary service, despite some concerns about pricing and overnight care procedures.