
Generated from publicly available data sources; may not fully represent the broader set of reviews.
St Clement Veterinary Clinic, located in Truro, is a notable facility that doubles as a veterinary nurse training center and offers emergency veterinary services. With a 4.4-star rating from 224 reviews on Google, the clinic appears to have a mixed reputation among its patrons.
The reviews present a polarized perspective of the clinic's services, particularly highlighting the actions of a vet named Chris Gardener. Several negative reviews express dissatisfaction with his handling of euthanasia procedures, citing instances of perceived insensitivity and lack of communication. One reviewer, Sophie, detailed a distressing experience where their gecko was put down without prior discussion, describing Chris's approach as rushed and unempathetic. Similarly, Stephen shared a tragic incident involving a routine procedure that ended fatally for his young dog, suggesting possible malpractice. Anna also criticized Chris's demeanor and handling of animals, which she found rough and lacking compassion.
Conversely, positive reviews praise the clinic's overall care and professionalism. Andy Durham appreciated the prompt attention and quality care received during a holiday visit, while Ross Wilkes commended the clinic for its compassion and competence, particularly during a sensitive time when his dog was put to sleep. Ross has been a long-term client, highlighting Chris's knowledgeable and trustworthy care for his pets over the years.
Despite these conflicting reviews, the clinic maintains a reasonable reputation, suggesting that while some clients have had negative experiences, others have found the staff to be caring and professional. The clinic does not openly share its pricing, but its financial approach has been described as reasonable by at least one satisfied client. Overall, potential clients may wish to consider both the positive and negative feedback when choosing St Clement Veterinary Clinic for their pets' care.
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