Wave Vets – Vets in Wadebridge
Clinic Overview
- Owners often mention a friendly, reassuring atmosphere, saying both pets and people are made to feel at ease from the moment they arrive. - Reviews describe helpful urgent care, including same-day appointments and emergency help for people visiting Cornwall on holiday. - Several comments highlight clear explanations and follow-up, including detailed discussions of treatment, next steps, and check-in calls after visits.
Services
- •General consultations and urgent appointments: Reviews describe same-day help for problems including an injured leg, ear infection, and emergency appointments for visitors staying locally on holiday.
- •Diagnostic work and treatment planning: Owners mention in-clinic tests followed by a phone call later the same day with a possible diagnosis and treatment plan, along with vets taking time to explain findings clearly, including using a whiteboard diagram.
- •Treatment and follow-up care: Recent examples include care for an ear infection, treatment after an urgent visit, and follow-up checks such as bandage changes after an operation.
- •Telephone support: Some owners say they received useful advice over the phone that helped avoid an unnecessary appointment.
- •Compassionate end-of-life care: Reviews continue to mention attentive euthanasia support and thoughtful aftercare.
- •Other clinic information: The practice lists a Veterinary Nurse Training facility. For out-of-hours care, clients are advised to call the practice for details of its out-of-hours provider.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner felt follow-up visits were expensive, while another noted a post-operative check-up was included in the price.
People
- •Harrison (vet): Praised for listening carefully, showing empathy, explaining options clearly, and following up by phone after consultation and tests.
- •Reception team: Frequently described as friendly, calm, and welcoming, with reviews mentioning treats for nervous dogs and a reassuring front-desk experience.
- •Wider team: Owners regularly praise the staff more broadly for kindness, clear communication, and gentle handling of anxious pets.
Reviews
Wave Vets has a 4.9/5 Google rating from 86 reviews. Recent feedback is very positive overall, with most comments focusing on communication, calm handling, and a warm welcome.
- •Owners often mention a friendly, reassuring atmosphere, saying both pets and people are made to feel at ease from the moment they arrive.
- •Reviews describe helpful urgent care, including same-day appointments and emergency help for people visiting Cornwall on holiday.
- •Several comments highlight clear explanations and follow-up, including detailed discussions of treatment, next steps, and check-in calls after visits.
- •Compassion stands out strongly, from patient handling of nervous dogs to thoughtful end-of-life support; the main criticism remains cost, with one reviewer unhappy about follow-up charges.
