Castle Veterinary Group Ltd – Vets in Liskeard
Clinic Overview
Castle Veterinary Group Ltd presents itself as an independent practice offering 24-hour veterinary care, and says it has been established for more than 100 years. It covers both pet and farm work, which fits with recent client feedback about dogs, cats, kittens and livestock. Recent reviews are largely very positive, with repeated praise for clear communication, caring staff and being seen at short notice.
Castle Veterinary Group Ltd presents itself as an independent practice offering 24-hour veterinary care, and says it has been established for more than 100 years. It covers both pet and farm work, which fits with recent client feedback about dogs, cats, kittens and livestock. Recent reviews are largely very positive, with repeated praise for clear communication, caring staff and being seen at short notice.
Services
- •24-hour veterinary care: The practice says it provides round-the-clock veterinary care.
- •Pet care: The website indicates a dedicated pets service, and recent reviews mention care for dogs, a kitten attending multiple appointments, and a cat receiving a second opinion for a complicated urinary problem.
- •Farm and livestock work: The website also lists farm services, and reviews refer to livestock visits, treatment and discussion of a farm plan.
- •Consultations, follow-up care and medication: Reviews describe short-notice consultations, repeat appointments, treatment plans being explained clearly, and prescribed medication being supplied.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews add that one owner found the consultation and medication costs reasonable, while another praised the practice for being upfront about costs and having a clear printed price list.
People
Hannah is the only team member named in recent feedback, with one owner praising her and the rest of the team for clearly explaining a cat’s treatment plan and costs.
Reviews
Google reviews currently sit at 4.8/5 from 16 reviews.
- •Many recent reviewers describe the team as kind, caring, friendly and knowledgeable, with several saying they moved from another practice and felt happier with the care here.
- •Communication is a strong theme: owners mention staff being informative during repeat visits, clearly explaining treatment plans, and being open about costs.
- •Convenience also comes up positively, including being fitted in at very short notice and helping a client who needed veterinary care while on holiday.
- •There is one notable negative livestock review alleging a paid-for farm plan was not provided and that communication around ending the client relationship was poor.
