Castle Veterinary Group Ltd – Vets in Liskeard
Clinic Overview
Castle Veterinary Group Ltd presents itself as an independent practice with more than 100 years of history and says it offers 24-hour veterinary care. It covers both companion animals and farm work, which fits with recent feedback about dogs, cats, kittens and livestock. Recent reviews are largely very positive, with repeated praise for caring staff, clear communication and help at short notice.
Services
- •24-hour veterinary care: The practice says it provides round-the-clock veterinary care.
- •Pet care: The clinic covers routine and more complex companion animal cases. Recent reviews mention dogs, a kitten attending multiple appointments, a cat receiving a second opinion for a complicated urinary problem, and routine flea and worming support.
- •Farm and livestock work: The website lists farm services, and recent feedback includes livestock visits and treatment, alongside discussion around a farm plan.
- •Consultations, follow-up care and medication: Reviews describe being fitted in at short notice, repeat appointments, treatment plans being clearly explained, and medication being supplied.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviewers also mention reasonable consultation and medication costs, clear pricing, and staff being upfront about costs from the start.
People
Hannah is the only staff member named in recent feedback and is praised more than once for being helpful, polite and reassuring on reception. Reviews also speak positively about the wider team, including reception staff and vets, for being friendly, caring and clear in their explanations.
Reviews
Google reviews currently sit at 4.8/5 from 20 reviews.
- •Recent feedback is mostly very positive, with owners describing the team as friendly, caring, welcoming and good with animals.
- •Communication stands out as a strong point: reviewers mention clear explanations, informative follow-up visits, and staff being upfront about treatment plans and costs.
- •Convenience and responsiveness are also recurring themes, including fitting pets in at very short notice and helping a client who needed care while on holiday.
- •One negative livestock review reports a poor experience around a farm plan and communication after a move, but this sits alongside a much larger run of positive comments.
