Luxstowe Vets Ltd – Vets in Liskeard
Clinic Overview
Luxstowe Vets Ltd is a multi-branch veterinary practice in Liskeard and is part of VetPartners. The practice says it runs its own 24/7 emergency service from its main branch. Recent feedback remains very positive overall, with owners often highlighting friendly, professional care, clear explanations, and vets who help nervous pets feel more settled during appointments.
Services
- •24/7 emergency care: the practice advertises its own round-the-clock emergency service from the main branch. Reviews include a Saturday evening emergency visit for a dog that had eaten something on the beach, with the on-call vet praised for being kind, patient, and caring.
- •Routine consultations and preventative care: owners mention annual check-ups, vaccinations, and appointment reminders. Recent examples include a dog’s annual check and vaccinations, a cat’s annual vaccination and check-up, and calm handling during injections.
- •Clear, reassuring advice: reviewers regularly mention vets explaining checks and findings in an easy-to-understand way, alongside thorough examinations and a reassuring manner.
- •Care for different pets: dogs and cats are the most commonly mentioned, and there is also an earlier example of support for a budgie, where the owner appreciated the help even though the vet was not an avian specialist.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Most recent feedback focuses on care rather than cost, although one reviewer reported dissatisfaction linked to a healthcare plan, changes to medication delivery, and a billing dispute.
People
- •Tom (vet): repeatedly praised for clear explanations, thorough checks, and a calm, informative approach during routine appointments and vaccinations.
- •Jo (vet): described as patient with an anxious dog.
- •Felix: previously thanked for helping with a budgie; the owner specifically noted he was not an avian specialist but still provided wonderful support.
- •Reception team: often described as friendly, welcoming, chatty, and good with pets while owners are waiting.
Reviews
Google rating: 4.6/5 from 364 reviews. Recent feedback is strongly positive overall, with one negative review standing out around a healthcare plan and billing issue.
- •Owners frequently describe the team as friendly, professional, caring, and welcoming, with reception staff mentioned especially often.
- •Nervous pets are a recurring theme, with reviewers saying vets helped anxious or fearful dogs relax and made vaccinations and examinations less stressful.
- •Reviews regularly mention clear explanations, thorough routine care, on-time appointments, and helpful reminders for check-ups.
- •There are also examples of good support in more urgent situations, including an out-of-hours emergency visit for a dog on a Saturday evening.
