Luxstowe Vets Ltd

Luxstowe Vets Ltd is a multi-branch veterinary practice in Liskeard that is part of VetPartners. The practice states that it runs its own 24/7 emergency service from its main branch. Recent feedback is strongly positive, with owners frequently highlighting friendly, professional care, clear explanations, and vets who help nervous pets settle during appointments.

Services

• •24/7 emergency care: the practice advertises its own round-the-clock emergency service from the main branch. A recent review also describes a Saturday evening emergency visit for a dog that had eaten something on the beach, with the on-call vet praised for being kind, patient, and caring.
• •Routine consultations and preventative care: reviews mention annual check-ups, vaccinations, and appointment reminders. Recent examples include a cat’s annual vaccination and check, and dogs receiving jabs so calmly that one owner said they “weren’t even aware they were having jabs.”
• •Clear advice during routine visits: owners describe vets talking through findings in an easy-to-understand way, with one earlier example mentioning oral health guidance given during an annual check and vaccination appointment.
• •Care for different types of pets: dogs and cats are commonly mentioned, and one review also highlights support for a budgie. In that case, the owner noted that the vet was not an avian specialist, but still provided helpful care.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews focus much more on service and care than on cost, so there is little fresh feedback on value for money beyond the generally positive tone.

People

• •Tom (vet): praised for explaining checks clearly during a cat’s annual vaccination visit, and described as thorough and helpful.
• •Felix: thanked for helping with a budgie; the owner specifically noted he was not an avian specialist but still provided wonderful support.
• •Reception team: repeatedly described as friendly, welcoming, and caring.
• •Across the wider team, reviews often mention calm handling of anxious pets, clear communication, and a professional but reassuring manner.

Reviews

Google rating: 4.7/5 from 339 reviews. Recent feedback is overwhelmingly positive in tone.

• •Owners frequently describe the team as friendly, professional, and caring, with several reviews praising both vets and reception staff.
• •Anxious and nervous pets are a recurring theme, with reviewers saying vets helped fearful dogs relax, including a rescue greyhound and a dog that trembles at visits.
• •Reviews regularly mention on-time appointments, clear explanations, and thorough routine care, especially for vaccinations and check-ups.
• •There are also examples of strong support in more urgent situations and over the long term, including an out-of-hours emergency visit and one client who says they have used the practice for 40 years.