Cornish Paws Veterinary Practice – Vets in Penryn
Clinic Overview
Cornish Paws Veterinary Practice in Penryn is a highly regarded clinic, boasting a remarkable 4.9-star rating from 214 reviews. This impressive score, backed by a substantial number of reviews, suggests a consistently high level of service. The practice is not only a general veterinary service but also serves as a veterinary nurse training facility, indicating a commitment to education and high standards of care.
Customer reviews largely support the high rating, highlighting the clinic's professionalism, transparency in pricing, and compassionate care. Jessica McEvoy praises the clinic for its thorough and considerate handling of her dog Lily's spay procedure, emphasizing clear communication and excellent aftercare. Similarly, Tess Ingleheart commends the vet Felix for his kind approach and detailed explanations, noting her cat's relaxed demeanor during the visit.
Katherine Davies echoes these sentiments, praising the team for their friendliness and efficiency, which contrasts with her previous experiences at other local vets. Paul Cooper also shares a positive review from five years ago, appreciating the clinic's dedication, particularly Matt's willingness to provide out-of-hours care.
However, not all feedback is positive. Abey Read shares a challenging experience, citing a refusal of service due to prior interactions, which resulted in distress for her family. This review highlights the importance of communication and understanding, particularly when dealing with sensitive family situations.
Overall, Cornish Paws Veterinary Practice is highly recommended for its exceptional care, though potential clients with specific concerns may wish to communicate these upfront to ensure smooth interactions.
Contact
Special Services
Animals Treated at Cornish Paws Veterinary Practice
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Cornish Paws Veterinary Practice
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Reviews for Cornish Paws Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 214 we track in total. Recent reviews may not be representative of overall sentiment.
Jessica McEvoy
a month ago
We cannot praise Cornish Paws highly enough. Our pup Lily has been registered since we adopted her in March and we have always had positive experiences. She went in today for her spay and they handled the entire process so well. We received a call yesterday afternoon to remind us of all the essential things to remember pre-op, talked us through pricing very transparently and were clear on time frames for each step. We dropped her off at 8.30am and received a call from the vet about 2 hours later to let us know she was out and all had gone well. We then got a further call a little bit later to let us know the time we could go and collect her. When my partner went to collect her she'd been fed and watered and taken to go to the toilet and was a very happy (albeit a bit dozy!) girl. They gave him all the after-care information we need and booked her in for a follow up next week. We could not recommend Cornish Paws more! Thank you for taking such good care of our girl!
Abey Read
2 months ago
I wouldn’t even put one star but had to give a review Do not recommend if you have disabled children Or disabled husband My husband had some crossed words with member of the team wasn’t abusive wasn’t threatened nothing to cause concern for safety of the members of staff He was having a bad day middle of a flare up of his condition He admitted he was wrong explained situation apologised to them There’s no debt with them nothing our older dog is registered there All was fine both agreed to only deal with me from now on more leveled headed one that’s was all fine we processed to book with them our new pup whose desperately needs his jabs so he can start training becoming a assistance dog for my son They booked him in and was ready to pay 3 month upfront they were asking for on the health plan Turned up today for the jabs they booked took me hour to convince my son to come somewhere new and they’ve refused treatment for the pup on basis my husband cross words My husband wasn’t with me had no involvement with them since it’s being all done through me They said they sent an email on Wednesday which neither me or my husband has received Now I have pup due to start training beginning next week and not vaccinated and very upset 5 year boy who can’t understand why they wouldn’t see he puppy asking what’s wrong with his puppy is it cause he’s poorly like me with my legs mummy is it cause he’s still a baby mummy need to be grown up to see them Would not recommend these even if they were last vets in Cornwall i rather travel to another county then deal with them
tess ingleheart
6 months ago
My very first visit to Cornish paws, the vet Felix came out and took my cat carrier for me from the waiting room. Introduced himself with a smile and enthusiasm. He let my cat wander out of the carrier at his own will and we chatted about my concerns. He was very thoughtful with his line of questioning building a picture of my cats health. He was able to put some worries to rest and explain everything to detail in a manner I could understand clearly. I never felt rushed or that any questions were silly. I have never seen my cat so relaxed at the vets he wasn't stressed or trying to hide in his box. By far the best visit to the vets we have ever had and we have been to a few over the ten years of my cats life. Never has a vet treated him so kindly he never restricted his movement or forced anything, he let my cat come to him in his own time. I'm so impressed and refreshed by his approach and wouldn't consider going elsewhere, now we have had the 5* treatment. Thankyou Felix for sharing your kindness and knowledge!
Katherine Davies
7 months ago
I have nothing but positive things to say about Cornish paws. We have had AMAZING treatment from the moment we joined having experienced some really poor treatment elsewhere locally. The whole team is friendly, helpful and efficient and we have full confidence in them. THANK YOU!
Paul Cooper
5 years ago
Nothing is too much trouble when it comes to looking after your pets. Matt will turn up out-of-hours and he was excellent in sorting out my very ill (and quite old) Border Terrier who is now fighting fit again. I have two dogs and mostly, fortunately, I only need routine stuff (boosters, flea and worm treatments etc.) but everyone is super friendly, helpful and make every visit very easy.
