Rosemullion Veterinary Practice - Penryn | Vets in Penryn, Cornwall

Rosemullion Veterinary Practice - Penryn is part of the CVS group and forms part of a fully equipped small animal hospital service established in 1885. The practice lists advanced imaging including CT, x-ray and ultrasound, along with 24/7 emergency cover through MiNightVet with on-site night staff. It also holds RCVS Practice Standards Scheme Outstanding status, plus Cat Friendly Clinic Gold and Rabbit Friendly Clinic Gold accreditations.

Services

•Emergency and urgent care: 24/7 emergency cover is available through MiNightVet with dedicated night staff on site. Reviews also mention a same-day urgent appointment on a Saturday.
•Routine care and preventive services: Consultations, vaccinations, parasite control, microchipping, six-month health checks, nurse consultations and blood pressure checks are listed. Recent reviews include booster appointments for a very nervous dog, with staff described as calm and patient.
•Surgery and dentistry: The practice lists neutering, soft tissue surgery, orthopaedic surgery, keyhole surgery and dentistry.
•Diagnostics, imaging and advanced care: CT, x-ray and ultrasound are listed on site, alongside cardiology, internal medicine, ophthalmology and advanced imaging.
•Exotics and rehabilitation: The website lists a comprehensive exotics service including referrals, as well as physiotherapy.
•Practical and support services: Pet travel documentation, anal sac expression, grooming and nail clipping, puppy parties and home visits are listed. Reviews also mention pet travel paperwork being handled efficiently.
•Training facility: The clinic is also listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One review mentions pet travel paperwork being charged at £250 and then rising to £282 after the documents were issued, and some feedback reflects concern about costs or recommended extras.

People

•Veterinary team: Reviews regularly describe vets as patient, kind and thorough, particularly with nervous pets and during booster appointments. One owner said their cat was examined very thoroughly, with the condition and treatment explained clearly.
•Reception team: Reception is described as warm, efficient and chatty in different reviews.
•Mixed feedback: Alongside the positive comments, one reviewer felt they were being pushed toward extra tests and parasite treatment when they mainly wanted reassurance.

Reviews

Rosemullion Veterinary Practice - Penryn has a 4.6/5 Google rating from 54 reviews.

•Positive feedback often focuses on calm handling of anxious animals, with one owner describing a very nervous collie being treated patiently during booster shots.
•Several reviews praise thorough examinations and clear explanations of treatment, including both dog and cat appointments.
•Reception and the clinic environment get favourable mentions, including a spacious waiting area, a fish tank that helped distract a dog, and generally friendly staff.
•Lower-rated feedback centres on perceived upselling and cost concerns, including pet travel paperwork charges and one consultation where extra tests and parasite products were felt to be pushed too strongly.

Reviews for Rosemullion Veterinary Practice - Penryn

Note: Showing the 10 most recent Google reviews out of 54 we track in total. Recent reviews may not be representative of overall sentiment.

Paul Beck

10 months ago

This, was our first time at this vets, with a very very nervous collie, there was a lovely warm welcome from the receptionist, and the vet who saw us, he was very kind and patient with our dog, and listened to our worries, it is a very stressful time for both the dog and myself each year for the dogs booster shots, even when my dog had a moment, the vet was fantastic, very patient and made us feel calm, while he finished his examination, thankyou so much.

B P

2 years ago

Not really sure if my pet saw a vet today or a sales person. I went in because I thought something was wrong with his paws, only to try and be hard sold an echo he doesn’t need and then asked if I wanted flea and worm treatment. He’s a house cat, and also, I get those things done at his yearly check up, which he never misses. I just wanted reassurance that his paws were ok, or treatment if they weren’t.

Andy Mattock

Carol

All good at Penryn. Efficient at reception and vet did all she could to investigate problem and explain the treatment.

Moira McCullough

Very good service but it's situated on a steep hill and it's not until we were in the waiting room - up 2 lots of steps, did we realise that there is a disabled entrance.

Claire H

3 years ago

Good service and efficient when producing my pets ACH. The receptionist was lovely and really chatty. But what a rip off £250 and then after all the paperwork was issued they informed me that the price had gone up to £282-but then who can blame them monopolising on this stupid rule for pet travel!!

Nicky Timmins

6 years ago

Archie my dog was so at ease, not nervous at all. Loved looking at the fish tank, which took his mind off waiting to see the vet. What lovely staff and vet. Nice surroundings and plenty of space in the waiting area. Good garden space too. Best vets I have been too. The vet never rushed the appointment.

judy may

9 years ago

Our cat had hurt herself and was seen the same day , a Saturday. The vet who saw her was so kind and gentle with a reassuring manner and a real understanding of cats. She remained calm and relaxed in his care and he examined her very thoroughly and explained everything we needed to know about her condition and its treatment. Thank you for taking such good care of our cat and her people.

Rosemullion Veterinary Practice - Penryn