
Penmellyn Veterinary Group Ltd, located in St. Columb Major, Cornwall, boasts a remarkable 4.7-star rating based on 670 reviews, indicating a high level of client satisfaction. The clinic is well-regarded for its comprehensive veterinary services, including emergency care available 24/7, and it serves as a training facility for veterinary nurses.
The clinic's reviews emphasize its friendly and caring staff, with multiple clients expressing gratitude for the prompt, compassionate care their pets received. For instance, Helen Lowe praises the team for their friendliness and the caring nature of the vets, noting her dog enjoys visiting the clinic. Mike Davey details a positive experience involving his cat Merlin, who was treated for serious injuries. He appreciates the transparent pricing and was pleasantly surprised by the absence of hidden costs, leading him to switch all his pets' care to Penmellyn.
Emergency situations are handled with efficiency and expertise, as evidenced by reviews from Helen Walters and Chris Grose, who both encountered urgent needs while on holiday. Both commend the clinic for its swift response and exceptional care, with Chris Grose highlighting the thoroughness of Lindsay Parker and her team. Jacqueline Camplin shares a similar sentiment, expressing her gratitude for the professionalism and prompt resolution of her dog's after-hours emergency.
The clinic's consistent high ratings and positive feedback underscore its reputation as a reliable and compassionate provider of veterinary care, making it a trusted choice for pet owners in the area.
Note: Showing the 5 most recent Google reviews out of 670 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Brilliant place. Everyone is so friendly. The vets are caring and never make you feel rushed. Most importantly my dog loves going there.
2 months ago
I honestly cannot thank Christian and the team at Penmellyn, St Columb Major enough for their treatment and care of our cat Merlin who was seriously injured in an RTA. He was in surgery within 24hrs of the accident and at the time it was hard to believe that after 8 weeks he would be back to his former self. The transparency of pricing from Penmellyn was a welcome breath of fresh air. I was convinced that we were going to be charged for lots of extras and sundries but we were billed for exactly what we were quoted. We've been so impressed with the service and care at Penmellyn that we are going to transfer all three of our pets from our current vet in to their care. Highly recommended!
2 months ago
We had to use this vets as an emergency while we were on holiday. Our dog had been attacked by another dog. The vets were amazing then saw us straight away and gave my dog the care he needed. I would highly recommend this vet to anyone. Thank you so much
3 months ago
We were on holiday in the area when our dog needed an emergency vet appointment. Penmellyn vets were excellent at registering us, and getting is an appointment. Lindsay Parker and the team on duty took great care and spent time reviewing our dog before eventually referring us to the specialists at Langford referral unit in Bristol. Couldn’t ask for better service or care.
4 months ago
I needed the out of hours vets service last night for our spaniel. I cannot thank them enough for their professionalism, reassurance and kindness. The issue was resolved promptly and we left with a much more comfortable dog. Thank you to both the vet and nurse that looked after us.
