Penmellyn Veterinary Group Ltd

- Urgent access and out-of-hours help: owners describe being seen promptly for emergencies (dog attack, out-of-hours illness) and leaving with a more comfortable pet. - Orthopaedic outcomes and aftercare: several detailed reports of knee/leg surgery (including TPLO) with good recovery, follow-up checks, and supportive nursing care. - Clear pricing communication: one owner says they were quoted up front and billed exactly what was quoted, without unexpected add-ons.

Services

•Emergency and out-of-hours care: Reviews describe being seen “straight away” for urgent cases and using the out-of-hours service for prompt resolution and reassurance from a vet and nurse.
•Referral-level assessment and onward referral: One review describes a thorough appointment that ended with referral on to an external specialist referral unit.
•Orthopaedic surgery and aftercare: Multiple reviews mention knee surgery and TPLO for a dog’s leg, with emphasis on recovery and aftercare.
•Trauma care and surgery: Reviews include treatment for fractures (broken leg) and serious injury after a road traffic accident, including surgery within 24 hours.
•Veterinary Nurse Training facility: Listed as a training facility in the provided clinic data.
•Pet Health Plan / special offers: Mentioned on the clinic’s website summary (no plan details provided).
•Equine and veterinary referrals: Both are referenced in the website summary (no further detail provided).

People

•Christian (vet, as described in reviews): Named in multiple orthopaedic/trauma stories (TPLO and serious injury after an accident). Owners credit clear treatment journeys “from referral to surgery to after care,” and one review specifically links him to successful recovery and regained mobility.
•Lindsay Parker (role not stated): Mentioned alongside “the team on duty” for taking time to review a dog during an emergency visit and arranging referral onward to a specialist unit.
•Nursing team (unnamed): Repeatedly noted for hands-on post-operative care—one owner says their dog received noticeable “TLC” during a 24‑hour recovery period and was excited to return for the post-op check.

Reviews

Google rating: 4.7 stars from 676 reviews. “”

•Urgent access and out-of-hours help: owners describe being seen promptly for emergencies (dog attack, out-of-hours illness) and leaving with a more comfortable pet.
•Orthopaedic outcomes and aftercare: several detailed reports of knee/leg surgery (including TPLO) with good recovery, follow-up checks, and supportive nursing care.
•Clear pricing communication: one owner says they were quoted up front and billed exactly what was quoted, without unexpected add-ons.
•Time spent in consults and calm communication: owners mention not feeling rushed and valuing reassurance during stressful situations.

Reviews for Penmellyn Veterinary Group Ltd

Note: Showing the 5 most recent Google reviews out of 676 we track in total. Recent reviews may not be representative of overall sentiment.

Keith Osborne

3 weeks ago

Caring and professional polite staff...

Rhiannon Spurgeon

a month ago

My dog was a specialist referral. We went back for 6 week post op check and she was beside herself with excitement when she realised where we were. The nursing staff had obviously showered her with TLC during her post op recovery 24 hours. The vet did a great job fixing her knee. Very friendly staff, absolutely recommend 👌🏻

Louisa Sykes

Our dog Pagzy had surgery on her leg (TPLO)and we couldn't be more pleased with the excelent treatment she recieved from Christian and the vetinary nurses at Penmellyn vetinary Hospital in St Columb. We are so pleased that our dog Pagzy has recovered well and has her mobility back. From referral to surgery to after care everything was excellent and the staff were so professional and caring. Louisa and Mel Sykes....and Pagzy 🐾

Kelvin Banbury

2 months ago

Amazing care for our greyhound after he broke his leg. Huge recommendations

Diana Mann

Helen Lowe

in the last week

Brilliant place. Everyone is so friendly. The vets are caring and never make you feel rushed. Most importantly my dog loves going there.

Mike Davey

I honestly cannot thank Christian and the team at Penmellyn, St Columb Major enough for their treatment and care of our cat Merlin who was seriously injured in an RTA. He was in surgery within 24hrs of the accident and at the time it was hard to believe that after 8 weeks he would be back to his former self. The transparency of pricing from Penmellyn was a welcome breath of fresh air. I was convinced that we were going to be charged for lots of extras and sundries but we were billed for exactly what we were quoted. We've been so impressed with the service and care at Penmellyn that we are going to transfer all three of our pets from our current vet in to their care. Highly recommended!

Helen Walters

We had to use this vets as an emergency while we were on holiday. Our dog had been attacked by another dog. The vets were amazing then saw us straight away and gave my dog the care he needed. I would highly recommend this vet to anyone. Thank you so much

Chris Grose

3 months ago

We were on holiday in the area when our dog needed an emergency vet appointment. Penmellyn vets were excellent at registering us, and getting is an appointment. Lindsay Parker and the team on duty took great care and spent time reviewing our dog before eventually referring us to the specialists at Langford referral unit in Bristol. Couldn’t ask for better service or care.

Jacqueline Camplin

4 months ago

I needed the out of hours vets service last night for our spaniel. I cannot thank them enough for their professionalism, reassurance and kindness. The issue was resolved promptly and we left with a much more comfortable dog. Thank you to both the vet and nurse that looked after us.