Farm Vets in St Austell

Kernow Veterinary Group, located in St Austell, is a veterinary clinic that offers a range of services including a Veterinary Nurse Training facility and emergency veterinary services with 24/7 or extended hours availability. This suggests a commitment to both professional development and urgent care, which are valuable attributes for a veterinary clinic. However, the clinic does not have a positive online reputation based on available customer feedback. It currently holds a 1-star rating from a single review on Google Maps. This review, written by Jason Devereaux a year ago, recounts a negative experience with the clinic. Jason describes a visit where his dog's health concerns were not thoroughly addressed, as the vet allegedly failed to perform necessary tests, resulting in the misdiagnosis of the dog's condition. This led to a tragic outcome when his dog was later diagnosed with a ruptured spleen tumour at a different veterinary practice. Jason felt the vet's communication was rude and unhelpful, which significantly impacted his view of the clinic. Given this feedback, prospective clients should approach Kernow Veterinary Group with caution and consider seeking additional reviews or recommendations. The clinic's offerings, such as emergency services and nurse training, indicate a potential for high-quality care, but the single available review highlights a serious lapse in service that should be considered when choosing a veterinary provider. Transparent pricing information was not available, so contacting the clinic directly for this information is advisable.

Kernow Veterinary Group, located in St. Austell, is a veterinary clinic that also functions as a veterinary nurse training facility. Despite its focus on providing veterinary services and training, the clinic's reputation on public platforms appears to be quite poor. It holds a 1-star rating on Google Maps based on a singular review, which is quite concerning for potential clients seeking reliable veterinary care. The lone detailed review available speaks of a highly negative experience. The reviewer, Jason Devereaux, recounts an unfortunate incident involving his dog, who was initially misdiagnosed at Kernow Veterinary Group. According to the review, the clinic's staff was dismissive and attributed the dog's symptoms to obesity in a manner that was perceived as rude. Tragically, the dog collapsed two weeks later, and upon visiting a different veterinary clinic, it was discovered that the dog had a ruptured spleen tumor. The outcome was the euthanasia of the pet, which the reviewer believes might have been avoided with proper diagnosis and treatment at Kernow Veterinary Group. Given this feedback and the low overall rating, prospective clients might approach this veterinary clinic with caution. The critical review suggests potential issues with diagnostic accuracy and client interaction. It's important for potential clients to consider these aspects alongside any additional reviews or information they may find, as a single review may not fully represent the clinic's capabilities or typical customer interactions.