Best Vets in St Austell – Complete Local Guide

Penmellyn Veterinary Group – St Austell is part of the Penmellyn Veterinary Group, with clients describing being seen at this practice for urgent problems and then being referred within the group for surgery at another branch. The practice also promotes a Pet Health Plan, special offers, and support for owners relocating pets abroad (with a stated discount for registered clients). Across the latest reviews, owners repeatedly describe the team making space to see pets quickly (including visitors needing same-day help), taking time to keep dogs comfortable during stressful visits, and providing notably thoughtful bereavement support (including condolence cards and “scatter seeds” after a pet’s death).

Beacon VetCare offers emergency veterinary services (noted as 24/7 or extended-hours cover) alongside routine appointments. In the latest reviews, owners repeatedly describe appointments that feel unhurried—several mention being listened to and having “next steps” talked through, which mattered particularly for anxious cat owners. Practical experience signals include reports of short waiting times for appointments, but also at least one report of a long wait for serious test results. A “vet care plan” is mentioned by a new client who chose to sign up after their visit.

Rock View Veterinary Surgery is used for a mix of routine and ill-pet care, with reviews mentioning cat neutering/spaying, dog support, and even treatment of an elderly rescue hen. Several owners describe reassuring, gentle handling (for example, a vet talking to a nervous hen during the exam), while others report serious concerns about communication and clinical aftercare—particularly around a kitten being sent home soon after spaying while still unsteady, with glue on the abdomen and an infection developing afterward. A few reviews also raise non-clinical issues, including disagreements about finances/payment plans and a complaint alleging outside welfare involvement after choosing another provider.

Kernow Veterinary Group is a multi-practice veterinary group (operating under the Kernow Veterinary Group name) and is listed as a veterinary nurse training facility. Based on the latest written review available to us, the main decision-relevant signal is a serious complaint about a consultation where the owner felt their dog’s symptoms were dismissed as weight-related, followed by a later diagnosis at another practice of a ruptured splenic tumour. Concrete specifics supported by available sources: - Part of the Kernow Veterinary Group (the website lists multiple clinics under the same group name). - Listed as a veterinary nurse training facility (structured clinic data). - Latest review describes a dog seen for “not being herself”, with the owner reporting the discussion focused on the dog being “fat” and feeling the vet was rude/snapping. - The reviewer reports no tests were done that would have identified a splenic tumour they say was later found elsewhere.

Kernow Veterinary Group is a multi-practice veterinary group (operating several clinics under the same name). The clinic is listed as a veterinary nurse training facility, and structured clinic data also flags emergency veterinary services (described as 24/7 or extended hours, with no further detail provided). The only written feedback available to us (from a single reviewer) describes an appointment where the owner felt they were spoken to rudely about their dog’s weight, and later believes the clinic missed signs of a serious underlying problem (a spleen tumour) that another vet diagnosed after the dog collapsed.