
Kernow Veterinary Group, located in St. Austell, is a veterinary clinic that also functions as a veterinary nurse training facility. Despite its focus on providing veterinary services and training, the clinic's reputation on public platforms appears to be quite poor. It holds a 1-star rating on Google Maps based on a singular review, which is quite concerning for potential clients seeking reliable veterinary care.
The lone detailed review available speaks of a highly negative experience. The reviewer, Jason Devereaux, recounts an unfortunate incident involving his dog, who was initially misdiagnosed at Kernow Veterinary Group. According to the review, the clinic's staff was dismissive and attributed the dog's symptoms to obesity in a manner that was perceived as rude. Tragically, the dog collapsed two weeks later, and upon visiting a different veterinary clinic, it was discovered that the dog had a ruptured spleen tumor. The outcome was the euthanasia of the pet, which the reviewer believes might have been avoided with proper diagnosis and treatment at Kernow Veterinary Group.
Given this feedback and the low overall rating, prospective clients might approach this veterinary clinic with caution. The critical review suggests potential issues with diagnostic accuracy and client interaction. It's important for potential clients to consider these aspects alongside any additional reviews or information they may find, as a single review may not fully represent the clinic's capabilities or typical customer interactions.
Note: Showing the 5 most recent Google reviews out of 1 we track in total. Recent reviews may not be representative of overall sentiment.
a year ago
Went to the vets, due to my dog not being herself. Got told she was fat in quite a rude manor and snapping at me, saying not to give her treats as shes fat. Made me feel awful. My dog ended up collapsing 2 weeks after. Took her to a different vets to find she had a spleen tumour for the past few months and that it had ruptured. So I had no option but to put her to sleep. I feel if the vet had done the correct tests, we could had potentially started treatments. If I ever get a dog again, I most definitely won't be coming to this vets again!
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