
Beacon VetCare, located in St Austell, Cornwall, is a veterinary clinic renowned for its exceptional service and specialized care, particularly in emergency veterinary services available 24/7 or during extended hours. The clinic has received a commendable rating of 4.9 stars on Google Maps, based on 12 reviews, indicating a high level of satisfaction among its clientele.
The reviews for Beacon VetCare highlight the clinic’s friendly and professional staff, with particular praise for their approachable and understanding nature. Customers frequently mention positive experiences with the veterinarians, noting their professionalism and the comforting environment they provide. For instance, Tracy Crossley shares that despite her anxiety due to past experiences, the vet listened attentively and did not rush the consultation, which made her more comfortable.
While most reviews are glowing, one mention by Sally Monk notes a delay in receiving important test results for her pet, Poppy, but she still appreciates the friendliness and approachability of the staff, including a staff member named Luke. This indicates that while the clinic excels in customer service, there may be occasional delays in certain processes.
Overall, with a high rating and consistently positive feedback, Beacon VetCare is regarded as a reliable choice for pet owners in the St Austell area. However, potential clients might want to inquire about turnaround times for test results if that is a critical factor for them. Pricing details are not prominently featured, so it may be beneficial for interested individuals to contact the clinic directly for more information.
Note: Showing the 5 most recent Google reviews out of 12 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Long wait for results which are rather serious for Poppy. Staff extremely nice & friendly. Luke was also friendly,approachable & understanding
in the last week
Great vet
in the last week
Very friendly and welcoming service, the vet looked over Milo very professional. Took out the vet care plan. No problems Leon.
in the last week
I am always very anxious when I take my cats to the vets due to a very traumatic experience, however from start to finish the vet listened to my concerns and then we talked about the next step. Nothing felt rushed. Has definitely made me more comfortable
in the last week
Lovely welcoming staff. Never felt rushed or ‘processed’! So pleased to have our dog registered with you. Thank you.
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