Mounts Bay Veterinary Centre Ltd

Mounts Bay Veterinary Centre Ltd is an independent practice owned and run by local vets via an Employee Ownership Trust. The practice appears set up for routine preventative care (vaccinations, neutering) as well as urgent help, with reviewers describing support during overnight calls and difficult end‑of‑life appointments. Concrete details mentioned include a 3am phone call that resulted in a dog being “sorted,” euthanasia support for owners in distress (including staff physically comforting an upset owner), and reports of the practice being “immaculately clean.” It is also listed as a Veterinary Nurse Training facility.

Services

•Vaccinations (website)
•Neutering (website)
•Weekday emergency care handled at their premises (website)
•Weekend emergency cover provided by a partner practice from Saturday 4pm to Monday 8:30am (website)
•Support for end-of-life care/euthanasia is described in reviews (owners mention being supported when their dog was put to sleep)

People

•Anna Elliott (named in reviews): thanked for ongoing care across a dog’s long-term health issues, and mentioned in a puppy’s first visit/intro.
•Luke (named in reviews): thanked alongside Anna Elliott for long-term care.
•Tish (named in reviews): described taking a 9‑week‑old puppy inside, giving treats, and helping make the visit less scary.

Owners specifically describe staff

•Managing long-term, complex health issues over many years.
•Being present and supportive during euthanasia appointments, including offering comfort when an owner was visibly upset.

Reviews

Google rating: 4.8 stars from 250 reviews. - Continuity of care over many years: multiple owners say the practice has looked after their pets long-term (including since the practice opened) and through ongoing health problems.

•Help in urgent situations: one reviewer describes calling at 3am and being helped so their dog was treated and they could continue their trip.
•Strong support around euthanasia: several reviews highlight staff support when dogs were put to sleep, including staying emotionally present and comforting distressed owners.
•Clinic environment and handling of young/nervous pets: one review calls the practice “immaculately clean,” and another describes a puppy being given treats to build a positive association with visits.

Reviews for Mounts Bay Veterinary Centre Ltd

Note: Showing the 5 most recent Google reviews out of 250 we track in total. Recent reviews may not be representative of overall sentiment.

Christine Proctor

3 months ago

I can't fault the care and attention that my dog received over her 12 years of life. She had many health issues but with the professional, caring staff and treatment received , she was able to live a happy fulfilling life. Particular thanks to Anna Elliott and Luke and all of the other amazing staff. Thankyou all

3 weeks ago

Emma J

4 months ago

We had need to phone this vet at 3am and they were so kind. Got our dog sorted so we could enjoy the rest of our holiday.

a month ago

Dan Pitts

Pete Greaves

6 months ago

MARIA RASMUSSEN

7 months ago

Best vet ever. Always putting you pet first

Dawn Mannion

This practice is immaculately clean.. all the staff are so amazing..caring passionate with the animals as well as their owners.. in over forty years of using vets this is the best by far.. I wish we had such an amazing practice in Warrington.. They supported me through the worse day of my life when we had to have our dog put to sleep whilst on holiday.. they went above and beyond with love and support even hugging me when I was upset..they truly are amazing people.. Highly recommend this practice and their amazing staff to everyone..local or on holiday... Thank you all from the bottom of my heart for everything you did for my beautiful Peggysue ...

Dorothy Date

a year ago

This practice have looked after my pets since they opened 2009 and the last 13 years they have looked after my little dog Alfie, I cannot fault the care they have given, I would not hesitate to recommend them, the vets and the staff have been very caring , thankyou so much

Sue Willcox

5 years ago

All my animals go here. Vets are genuinely compassionate and caring. Latest visit was to introduce Winnie our 9 week old whippet puppy to Anna... We popped in yesterday as we were passing.. She was taken inside by Tish and got treats so won't be afraid to go next time! Always a positive experience with these people.. And believe me they have seen me at my worst when my old dogs needed to be put to sleep... Our animals are in expert hands with this team. Can't praise them enough.