Mounts Bay Veterinary Centre Ltd

Mounts Bay Veterinary Centre Ltd is an independent practice owned and run by local vets via an Employee Ownership Trust. It provides routine preventative care such as vaccinations and neutering, with weekday emergency care handled on site and weekend emergency cover arranged through a partner practice. Recent feedback continues to highlight kind help in urgent situations, compassionate support around end-of-life care, and a notably clean clinic environment.

Services

• •Routine and preventative care: vaccinations and neutering are listed services, and reviews also mention positive handling for young pets, including a first puppy visit made easier with treats and gentle reassurance.
• •Emergency care: weekday emergencies are handled at the practice, while weekend emergency cover runs from Saturday 4pm to Monday 8:30am through a partner practice. Reviews include an example of a 3am phone call where a dog was helped promptly.
• •End-of-life support: owners describe thoughtful, compassionate support during euthanasia appointments, including staff being emotionally present and comforting distressed owners.
• •Ongoing care for long-term health issues: reviews describe pets being looked after over many years, including one dog with multiple health problems over a 12-year period.
• •Training role: the practice is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus much more on the standard of care and staff support than on cost.

People

• •Anna Elliott is specifically thanked for long-term care and is also mentioned in a puppy’s introductory visit.
• •Luke is thanked alongside Anna Elliott for caring for a dog through many health issues over the course of its life.
• •Tish is mentioned for helping a 9-week-old puppy feel more comfortable by taking her inside and giving treats.
• •Reviews also praise the wider team for caring support over many years and for their compassion during euthanasia appointments.

Reviews

Google rating: 4.8 stars from 249 reviews. Recent feedback highlights

• •Long-term trust and continuity of care: several owners describe the practice looking after their pets for many years, including through complex or ongoing health problems.
• •Calm help in urgent situations: one owner describes calling at 3am and receiving kind, effective help so their dog could be treated quickly.
• •Compassion at difficult moments: multiple reviews speak warmly about support during euthanasia, including staff offering comfort to upset owners.
• •Friendly, reassuring handling and a clean environment: reviewers mention the practice being immaculately clean, and one puppy owner describes a positive first experience built around treats and gentle handling.