Penzance Vets4Pets Ltd

Penzance Vets4Pets Ltd is part of the Vets4Pets chain. Based on the information available, the practice is set up for general first-opinion care with capacity for urgent, same-day problems and end-of-life support. Recent reviewers describe being seen “almost instantly” for an injured paw and being taken “straight away” for an ingestion/poisoning-type emergency, as well as staff arranging collection of a pet that had died at home and organising cremation.

Services

•Urgent same-day assessments/treatment, including
•Treatment after a dog ate something harmful (owner said the dog improved by the next morning after fast treatment).
•Treatment for an acute foot injury (described as being seen almost instantly; gentle handling).
•Treatment for a minor ear problem with same-day appointment after contacting the clinic.
•End-of-life care, including
•Support with euthanasia (one owner described staff treating them and their dog with “dignity” during a final visit).
•After-death support when a pet passed away at home, including collection and arranging cremation (as described by a reviewer).
•Veterinary Nurse Training facility (listed in the clinic’s structured data).

People

•Lowenna (named in a review): thanked for rapid help when a dog needed immediate treatment after eating something it shouldn’t.
•The wider veterinary and reception team are repeatedly mentioned for
•Acting quickly to get pets seen without delay (e.g., “straight away,” “almost instantly,” “within 2 hours”).
•Handling sensitive situations around death and euthanasia with dignity, and helping organise practical steps like cremation (as described by multiple owners).

Reviews

4.9 stars from 142 reviews. - Speed of care is a recurring point (seen “almost instantly,” “straight away,” and treated within a short time after contact).

•End-of-life support features prominently, including compassion during euthanasia and help when a pet died at home (collection and cremation arrangements mentioned).
•A conflict in experience appears: one recent 1-star review alleges rude staff and a focus on money over welfare, while multiple 5-star reviews describe the opposite (kindness, dignity, and practical help in difficult moments).

Reviews for Penzance Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 142 we track in total. Recent reviews may not be representative of overall sentiment.

Isaac Irons

a month ago

Worst vets ever the staff are rude and it’s very clear they don’t care about animal welfare just money

julie perry

4 months ago

We were on holiday in Cornwall, when very sadly our beloved Cairn Terrier, Archie became ill. I cannot express how kind and thoughtful the whole staff were at the Penzance store. We very sadly had to let Archie go and the staff treated us and Archie with so much dignity and love, they could not have been kinder, at such a very sad time for us. Thank you so much xx

Melissa thacker Videos

All such lovely people, all of the Vets and their reception staff all amazing

Sarah Morris

5 months ago

Great vets for your pets

Jo Davidson

9 months ago

We were on holiday and our dim-witted lurcher managed to take a chunk out of the top of his foot whilst hurling himself round on a rocky beach. The vets managed to see us almost instantly and were very helpful and gentle with him. If we lived close enough we'd use them all the time. Very impressed!

7 months ago

Boo Boo

8 months ago

Wonderful staff.This was the only vets that would help me when my dearest sweet dog Maddy passed away at home . The ladies who helped were very kind ,compassionate ,considerate. When dealing with my situation,They collected Dear Maddy, And sorted out her cremation..They were extremely helpful when every other Veterinairy service in or near Penzance bluntly refused to help.Even though my dog had been to every one of them at sometime during her life .And Was registered with several of them! The one she had never been to was the only one that didn’t refuse to help when I was devastated from loosing my best friend. Many many Thanks 🙏🏼 Girls ,at pets at home. When I eventually decide I’m ready to start a new friendship with a dear dog.I know which Vets I will be using. Thank you! So very much for caring and helping.When no one else would.

Hannah Howe

The team are all truly heroes. We visited the area at the beginning of last year and shortly after we arrived at our house for the week, one of our dogs ate something whilst out and about that he shouldn't have so we rushed him to the vets. The team couldn't have been more helpful and took my cocker spaniel through straight away to treat him. Their fast reaction meant the treatment worked and my spaniel was his usual bubbly self the next morning. I cannot say thank you enough to Lowenna and the whole veterinary team, you are all absolute stars!!

liz graham

10 months ago

I cannot thank enough for the help with my dog while we were away. A minor ear thing made holibobs rather rubbish and within 2hours of contact she was seen and treated. 24hrs later our holibobs was saved. Many Many thanks for your help. Highly recommend. ❤️