Regent Court Veterinary Practice Ltd

From the latest reviews available, owners most often describe appointments where staff take time to discuss concerns and explain what’s needed, don’t rush, and show particular patience with nervous cats. A couple of reviewers also mention the team being willing to answer lots of questions and help remotely (by phone/email), and support during pet loss.

Services

• •Microchipping (website)
• •Puppy and kitten starter packs (website)
• •Diagnostics supported by on-site equipment and an in-house laboratory (website)
• •Cat-focused handling approach supported by ISFM Silver Cat Friendly status (website)
• •Veterinary nurse training facility (clinic data)

People

Named in reviews

• •Hannah — mentioned by a reviewer as “particularly awesome” (role not stated).
• •Annabelle — mentioned by a reviewer as “particularly awesome” (role not stated).

What owners repeatedly highlight about the wider team (vets, nurses, and reception)

• •Unhurried consultations and thorough explanations (several reviews mention time being taken to discuss concerns and explain what’s needed, and not being rushed).
• •Confidence with nervous cats (one owner says their nervous cat is consistently treated with care and kindness).
• •High question tolerance and communication (one review notes staff were happy to answer “every single question,” and to help over the phone or via email).
• •Sensitivity around pet loss (one owner describes staff being extremely kind when they lost dogs).

Reviews

4.9 stars from 158 reviews. - Owners repeatedly mention staff being friendly, reassuring, and kind across reception, nurses, and vets.

• •Multiple reviewers emphasise not feeling rushed, with time spent explaining what’s needed and discussing concerns.
• •Specific examples include gentle handling of a nervous cat, and a team that’s “interested” in the pet and the owner rather than moving quickly through appointments.
• •One review explicitly mentions support by phone/email, and another mentions staff being very kind during bereavement after losing pets.