Camborne Vets4Pets Ltd – Vets in Redruth
Clinic Overview
- Recent feedback includes praise for a friendly, helpful reception experience, with Lisa specifically mentioned for being thorough during registration. - Owners also mention the practice being able to fit pets in at short notice and giving clear explanations during appointments; one reviewer said their very nervous husky relaxed during the consultation. - Several reviews describe kind and compassionate end-of-life care, including giving owners time and making practical arrangements to make euthanasia visits less distressing.
Camborne Vets4Pets Ltd is part of the Vets4Pets group in Redruth, Cornwall. The practice presents itself as a modern, well-equipped clinic for dogs, cats and rabbits, with an in-house lab, digital X-ray, ultrasound and an operating theatre. It also lists orthopaedics among its areas of work, including cruciate surgery and fracture repair. Recent feedback is mixed overall, with several positive comments about helpful staff and flexibility, alongside one serious complaint about a procedure and the handling of a pet’s death.
Services
- •General veterinary care and consultations: The practice sees dogs, cats and rabbits, and reviews mention pets being fitted in at short notice and owners receiving clear explanations during consultations.
- •Surgery and anaesthesia: Website-listed services include soft tissue surgery and orthopaedics, with examples including cruciate surgery and fracture repair.
- •Dentistry and diagnostics: Facilities listed include an in-house laboratory for biochemistry and haematology, blood pressure monitoring, digital X-ray, ultrasound, and Tonopen eye pressure testing.
- •In-patient and clinical facilities: The clinic lists separate dog and cat wards and an isolation unit.
- •Preventive and routine care: Website-listed services include microchipping, nurse clinics, weight clinics, nutritional advice, and medication/prescription support. Health plans are also mentioned, though no plan details are published.
- •End-of-life care and emergency arrangements: Reviews describe compassionate handling of euthanasia appointments, including discreet entry and exit arrangements. Out-of-hours emergency care is listed through C Vets.
- •Training role: The practice is also listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. No clear pricing theme stands out from the recent reviews.
People
- •Lisa (receptionist): Named by a recent reviewer as kind, helpful and thorough when registering two cats.
- •Wider team: Reviews describe a welcoming reception, accommodating appointments, clear communication in consults, and compassionate support during euthanasia visits. One reviewer, however, reports a very poor experience after a pet died following a procedure and felt the practice showed little empathy afterwards.
Reviews
Google rating: 4.5/5 from 147 reviews.
- •Recent feedback includes praise for a friendly, helpful reception experience, with Lisa specifically mentioned for being thorough during registration.
- •Owners also mention the practice being able to fit pets in at short notice and giving clear explanations during appointments; one reviewer said their very nervous husky relaxed during the consultation.
- •Several reviews describe kind and compassionate end-of-life care, including giving owners time and making practical arrangements to make euthanasia visits less distressing.
- •There is also one serious negative review describing a dog dying shortly after a procedure, followed by concerns about delayed information and a lack of empathy.
