Redruth Veterinary Surgery

Redruth Veterinary Surgery is a private practice owned and run by Sarah Sheldon (a registered veterinary nurse), and was established by Jennifer Williamson. The practice describes itself as a veterinary nurse training practice and says appointments (including emergencies) are not rushed. Recent reviews back up a “time to talk” approach, with multiple owners mentioning thorough, unhurried consultations, clear explanations, and being accommodated at short notice. Specific care mentioned in reviews includes dental work (including multiple tooth extractions), nail clipping (“pedicure”), post-op check-ups for a nervous rescue dog, and treatment for a tummy bug.

Services

•Emergency care is offered (described on the clinic website as being there to respond when your pet is ill or you have an emergency, and that you “will not be rushed”).
•Veterinary nurse training practice (described on the clinic website).
•Dental care mentioned in reviews, including
•Dental checks booked with a nurse
•Tooth extractions (one owner reports their dog had 6 teeth removed)
•Post-operative care and follow-up check-ups (mentioned after an operation on a nervous rescue whippet).
•Nail clipping / “pedicure” (mentioned in a review).
•General appointments for illness (e.g., tummy bug) and non-urgent issues, with owners reporting they got appointments quickly.

People

•Sarah Sheldon (owner; registered veterinary nurse): named on the clinic website as owning and running the practice.
•Karen: repeatedly singled out in a review as “an amazing, warm and caring presence” to both people and animals.
•Steph: thanked by name for advice; the reviewer highlights having ample time in appointments to discuss concerns and feeling the advice was genuinely given.

Reviews

4.9 stars from 290 reviews. “”

•Owners frequently say appointments feel unhurried, with time to discuss concerns and thorough examinations.
•Clear explanations are mentioned (including being talked through an issue during an appointment).
•Short-notice and quick appointment availability is specifically praised by more than one reviewer.
•Handling of nervous dogs is noted as a strength (e.g., a dog that didn’t growl during the visit; careful post-op check-ups for a nervous rescue dog).
•Dental care comes up in concrete terms, including a booked nurse dental check and a case involving six tooth extractions.

Reviews for Redruth Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 290 we track in total. Recent reviews may not be representative of overall sentiment.

Samuel George

2 months ago

Have been with Redruth Vets for about 5 years. The entire team is incredible, a special mention to Karen who is an amazing, warm and caring presence to both human and animals. Have had only positive experiences :)

Dawn Canon

6 months ago

Exceptional vets. Fantastic staff. We have used Redruth Vets for over 10 years after transferring from another local vets (over 10 years ago) I wouldn't take my German Shepherd anywhere else. 5*

3 months ago

kate hosken

We had a lovely appointment and Ella was very pleased with her Pedicure!!

Ethel Dyson

7 months ago

Very pleased with the service. Needed a short notice appointment and were very accommodating. Staff very friendly and explained the issue very clearly.

Alison Jose

Had to take Louie to see the vet today. Very happy with how friendly everyone are, from phoning to make an appointment to leaving after. Got an appointment very quick though it wasn't urgent which was great. The vet we saw was fantastic with louie and for once no growling. Soon sort and one happy dog. A lovely practice which I've already recommended to a friend who's now using them also. While there asked about a dental check for my other dog. That now booked with th nurse. Two happy dogs and one satisfied owner. Had to take Louie back again today Friday 15th march as he's got a tummy bug. Great service all around . Best vet in town. All so friendly and helpful. Bella had 6 teeth out recently. Very happy with her care. Highly recommend all staff.

Eirian Pascoe-Jones

5 months ago

Such a caring practice, every member if the team goes above and beyond to help us when we need them. We have had brilliant care over the years that we have been clients, and would recommend them absolutely. Thank you Team!

Nicky Gibbings

I had my first visit with mini schnauzer today, everyone was so welcoming, we both immediately felt at home. The vet was very thorough, not rushed in anyway and very helpful. Lovely practice!

Sara Phillips

a year ago

The friendliest Staff Warmest reception The Team all clearly love working there. They have dealt with all our past dogs whatever the breed and they have loved them all equally They were there to support us through losing our dogs when the time came. They recently operated on our Rescue Whippet and looked after her incredible well as she’s quite nervous - post op checkups were thorough. Now we have our new Rescue Hector who is extremely adorable and they all fell in love with him immediately so I know that if he or Molly needs anything doing in the future they will be in safe hands and the dogs will feel comfortable with them all! Highly recommend RVS

Julie Morgan-Bell

The appointments are never rushed, you have ample time to discuss points of concern, I always feel the advice given is so genuinely given. Thank you Steph - please don’t retire yet! .