Cornwall Animal Hospital

Avoided at every opportunity to take in a dove that had an wing injury. So disapointed with the lack of help and i ended up taking it to medivet / monument vets who were happy to help. Shame on this practice.

Newly registered . Very friendly staff and helpful , lovely manner towards my very nervous greyhound .

An ab amazing vets & service is tip top wht a an amazing the doctors are amazing there there brilliant can't beat animal hospital thank you very much

If i could give no stars i would. We sadly witnessed a pigeon being attacked by a seagull in our street, clever little thing with an injured wing managed to navigate across the road through traffic to a door opposite us to try get help. Being animal lovers as we are and not wanting the poor bird to suffer and die from an injured wing, we picked it up and placed it in a box. Hopped on the phone to try get help and was told to get it to this Vet and off we went, got there. Said hello to which a member of staff just abruptly/rudely walked past us, didnt acknowledge us at all, ignored our greeting (bare in mind, no one else was there and yes this was 30 minutes before closing so at 12pm) and I heard the same lady say to her coleague as we walked in oh this must be the bird. Her colleague continued on a phone call. The same lady that had ignored our greeting and abruptly walked passed us now comes back and all she says without eye contact, no greeting, no nothing....let me take a look takes the box out of my hands and walks off. We left stood there, not knowing what to do...do we just leave now....? the colleague on the phone is now done with her call and also ignores us flat out, no greeting or acknowledgement - like we arent even there stood infront of her reception desk! So we ask....excuse me...do we just leave now? She then says they're just taking a look at the bird. At this point were just glad the bird is being seen to and hope that it gets the treatment it needs and so we express our unhappiness with how we were rudely treated, not greeted and ignore and left. I have never left a bad review before now for any facility or business, but this was just unnacceptable. I cant understand why we were treated this way, was it a pest that we brought the bird in? Because there is no way on earth we would have just left it to suffer and die. I truly hope no one else gets to experience this, because as a pet owner I will never set foot in that facility and would rather drive further to get treated kindly and with common decency.

Amazing staff and vets who really do care and will go above and beyond to help if they can... Like working around our paydays for one of our dogs to have an operation and we booked her in for the next payday. Very down to earth staff all around the surgery able to have a laugh and joke when the streets needs. They were so understanding and lovely about our situation. We will pay of course. They are brilliant at helping us manage our own lifestyle and working on getting our precious dogs the all clear at every visit same as everyone with their beloved furry (or sometimes) not so furry, friends.