Penmellyn Veterinary Group Ltd

- Many recent reviewers describe the team as warm, helpful and efficient, with positive comments about the clean, spacious waiting area and friendly welcome. - Quick access to appointments remains a strong theme, with examples of pets being fitted in early and routine visits like vaccinations running smoothly. - Jason is singled out repeatedly for clear explanations, kindness, and helping owners feel more confident about treatment plans.

Services

•General pet healthcare: Appointments for dogs, cats, puppies and kittens are regularly mentioned, including routine vaccinations, skin and itching problems, and fitting pets in quickly when needed.
•Equine care and referrals: The practice offers equine services and also accepts veterinary referrals.
•Preventive and support services: Preventive care includes vaccinations, free health checks and wellness screening, with reviews also mentioning puppy socialisation sessions.
•Diagnostics and treatment: Diagnostic testing is part of the service mix, with reviews specifically referring to swab testing, ear infection treatment, and discussions around treatment options.
•End-of-life care and aftercare: Owners have described support around euthanasia, follow-up information, condolence cards, and collection of ashes or a casket.
•Training role: The clinic is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Jason (vet): Repeatedly praised by name for his calm manner, clear explanations, and long-term care. Recent reviews describe him as kind, thorough, and good at talking through treatment options.
•Reception and front-of-house team: Reviews mention a friendly welcome, helpful reminders, and practical support during difficult or messy visits.
•Wider team: Owners often describe the staff as caring, considerate, efficient, and professional.

Reviews

Google shows 4.8 stars from 347 reviews.

•Many recent reviewers describe the team as warm, helpful and efficient, with positive comments about the clean, spacious waiting area and friendly welcome.
•Quick access to appointments remains a strong theme, with examples of pets being fitted in early and routine visits like vaccinations running smoothly.
•Jason is singled out repeatedly for clear explanations, kindness, and helping owners feel more confident about treatment plans.
•A smaller number of reviews report problems with continuity between vets, delayed communication about results, and dissatisfaction with costs or extra charges not being clearly discussed.