Clinic Overview
NewquayVet appears set up for both routine appointments and urgent same-day problems: reviews describe dogs being seen quickly for injuries (including an “emergency… within an hour”) as well as planned surgery for an older dog, with the vet talking owners through the decision and recovery. Several owners also mention end-of-life care, including respectful handling of euthanasia and a condolence card sent afterwards. Pricing feedback is mostly positive (“not overly priced” / “reasonable”), but one recent reviewer was unhappy about being charged a consultation fee for what they believed was a pre-agreed second visit for a follow-on anti-inflammatory injection.
Services
Services and situations specifically mentioned in reviews include
- •Walk-in sessions (mentioned as an alternative to booking an appointment).
- •Urgent assessments for injury, including pain/inflammation management (injection given) and a short course of take-home medicine (described as “next three days”).
- •Treatment for a broken claw, including bandaging and repeat visits over a week.
- •Surgery (one owner describes proceeding with surgery for a 12-year-old dog, with recovery going as explained).
- •Euthanasia (“put to sleep”) with staff supporting owners through the process.
- •Last-minute appointments and medication administered for an unwell pet.
Pricing
- •One reviewer reports a £44 consultation fee being charged on what they understood to be a pre-agreed second visit for a second course of anti-inflammatory injection.
- •Other reviewers comment that pricing felt “reasonable” / “not overly priced,” but without specific amounts.
People
- •Steve (vet) is named in reviews, described as “comforting, friendly, experienced” during treatment for a dog with a broken claw across multiple visits.
- •A vet (not named) is described as calm and informative when discussing surgery for an older dog, with the owner noting the plan and outcome matched what was explained.
- •Nurses are mentioned alongside vets during euthanasia visits; one owner also notes receiving a condolence card a few days after their pet’s passing.
Reviews
Google rating: 4.8 stars from 178 reviews. - Fast help for urgent issues, including being seen within an hour and receiving immediate pain relief and anti-inflammatory treatment.
- •Clear explanations and decision support around more serious care (including surgery and quality-of-life considerations).
- •Strong emphasis on compassionate end-of-life care, with multiple mentions of respectful handling and follow-up via a condolence card.
- •Mixed experiences on fees: most comments suggest prices felt reasonable, but one recent review objects to a consultation charge on a follow-up visit they expected to pay only for an injection.
Animals Treated at NewquayVet
Animals We Treat
Companion Animals
Pricing at NewquayVet
Opening Hours – NewquayVet
Opening Hours
Hours
Reviews for NewquayVet
Note: Showing the 5 most recent Google reviews out of 178 we track in total. Recent reviews may not be representative of overall sentiment.
R Anon
a week ago
Disappointed that I'm charged a £44 consultation fee on a pre agreed second visit which was for the second course of an anti inflammatory. Doesn't feel fair. I was expecting to only pay for the injection.
Gwyn Williams
a month ago
Very caring staff, no messing around checked my dog for injury gave an injection for pain and inflammation and medicine for next three days , very professional but not overly priced, many thanks
Ben
2 months ago
I found the vets to be lovely to deal with very friendly staff. The Vet is super calm, informative and compassionate attributes I feel are essential when dealing with what is a member of the family. My Roxie is 12 and I was worried her under going surgery, the Vet was confident and had no reservations whatsoever keeping Roxie’s quality of life as the focus we proceeded. Everything happened as he said and she is recovering well. The clinic is easily accessible with plenty of parking on site.
Kate Woods
2 months ago
Such kindness and care shown to my kittens and everything explained to me clearly. Nothing is too much trouble.
Nathan Osborne
a month ago
Absolutely fantastic service. They dealt with our dog in an emergency whilst on holiday. Our puppy was seen to and taken car of within an hour. Cannot fault these guys in anyway at all.
Nathan Osborne
4 months ago
Absolutely fantastic service. They dealt with our dog in an emergency whilst on holiday. Our puppy was seen to and taken car of within an hour. Cannot fault these guys in anyway at all.
Kirstie Wales
4 months ago
The surgery was great when our dog broke his claw whilst visiting Newquay. Steve for comforting, friendly, experienced , and an all-round great vet. The practice had a lovely feel, and they looked after our dog on our three visits there in the week. If you're visiting the area, and need a vet, they are a great choice. I also think the pricing wasn't bad considering the quotes for sedation I got when I returned home (as a benchmark). Our dog has just had his bandage off from our own vet, and they said he's healing well - so pleased to have had Newquay vets help out! Thanks so much!
Rachel Wood
4 months ago
On our first visit we had to have our dog put to sleep as he was a very poorly boy. The staff were amazing and so caring, and compassionate. Would definitely recommend to anyone.
roger knaggs
5 months ago
This Vet saw Lilly at the last moment and administered some medicine, Fortunately Lilly is now fine and full of life, thank you for your help 😊
laura hambly
8 months ago
I have been using Newquay vet since moving to Newquay. Personally love the walk in sessions rather than having to make an appointment. All the vets and nurses I have met have been absolutely lovely and caring. All my cats received quick and efficient diagnosis and treatment. I found the prices to be very reasonable. My most recent visit was very upsetting one, when my cat had to be put to sleep, Steve and the nurse accompanying him were very respectful during this time. We really appreciate the card we received a few days after her passing which we felt was a lovely gesture.
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