Penmellyn Veterinary Group Ltd

Penmellyn Veterinary Group Ltd is a veterinary practice (ownership/affiliation beyond the “Ltd” name isn’t stated in the information available to us) that appears set up for both routine appointments and time-sensitive problems—multiple reviewers describe getting seen quickly, including same-day. Practical, decision-relevant details owners mention include online booking for a next-day appointment, clear explanations of costs without being “pushy,” and follow-up checks after an operation. Reviews also describe the team handling a wide range of cases, from stomach upsets treated with an anti-sickness injection to diagnosing a “rare eye condition” that had previously been missed elsewhere.

Services

Based on the website snippet and the latest reviews, services mentioned include

• •Online appointment booking (described by a reviewer as bookable the evening before for the next morning)
• •Same-day/rapid appointments for urgent issues (e.g., tummy upset; sudden rash)
• •Treatment for skin problems (antibiotics prescribed for a rash; an Elizabethan collar/cone supplied to stop licking)
• •Gastrointestinal illness care (anti-sickness injection given for vomiting/tummy upset)
• •Surgical procedures (one reviewer reports their dog had an operation “within days,” followed by quick rechecks)
• •Diagnostic workups (a reviewer reports a rare eye condition was diagnosed after being missed for years)
• •Hospital-level care within the wider group is referenced in reviews (described as being “rushed to your hospital”)
• •Veterinary nurse training facility (listed in the structured clinic data)

The website navigation mentions “Emergencies,” but no specific out-of-hours or emergency arrangements are provided in the available summary.

People

No individual clinicians are named in the available information, but reviewers repeatedly single out how the team communicates and supports owners

• •Vets described as explaining options and costs clearly and not pressuring owners (“Not pushy. Explained cost.”)
• •Staff reported as fitting pets in quickly when owners were worried, including same-day appointments for unregistered/visiting pets
• •One review describes a vet coming in on a day off to try to help with a seriously ill cat
• •Reception staff are mentioned positively for being friendly and helpful during booking and arrival

Reviews

Google rating: 4.7 stars from 389 reviews. - Getting appointments quickly, including same-day, and accommodating pets that aren’t registered

• •Clear communication: explaining what’s going on, what treatment is for, and discussing costs without pressure
• •Effective treatment outcomes described in specific cases (anti-sickness injection resolving a tummy upset; antibiotics and a cone for a rash)
• •Follow-up and continuity after procedures (one owner reports an operation within days and quick recheck appointments afterward)
• •High-stakes care experiences are described, including end-of-life situations and complex illness, with owners feeling “everything was done that could be done”