Penmellyn Veterinary Group Ltd

Penmellyn Veterinary Group Ltd is an IVC Evidensia practice in Newquay, Cornwall. It appears set up for both routine appointments and more urgent problems, with reviews describing same-day care, online booking, and help for pets visiting the area. Owners also mention clear explanations of treatment and costs, follow-up after surgery, and support with cases ranging from stomach upsets and skin problems to more complex diagnostic work.

Services

•Appointments and urgent care: Online appointment booking is mentioned, including booking the evening before for the next morning, and reviews describe same-day appointments for urgent issues such as vomiting and sudden skin problems. The practice is also described as seeing pets that are not already registered locally.
•Medical treatment and diagnostics: Examples mentioned by owners include treatment for tummy upset with an anti-sickness injection, antibiotics for a rash, and diagnostic work that identified a rare eye condition that had previously been missed.
•Surgery and aftercare: Reviews mention a dog being booked in for an operation within days, followed by quick recheck appointments and clear explanations afterward.
•Wider facilities and support: Hospital-level care within the wider group is referenced in reviews, including transfer to St Columb hospital. The website navigation mentions emergencies, and the structured clinic information also lists the practice as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

No individual clinicians are named in the available material. Reviews consistently praise the vets, reception team and wider staff for being friendly, professional and reassuring, with particular mention of clear explanations, straightforward discussion of costs, quick help when owners are worried, and supportive care during both follow-up visits and serious illness.

Reviews

Google rating: 4.7 stars from 390 reviews. Recent written feedback is very positive overall.

•Owners repeatedly describe the team as friendly, caring and professional, with several short reviews focusing mainly on the attitude of the staff.
•Speed and convenience are a recurring theme, including same-day appointments and online booking for pets on holiday in Newquay or not registered with the practice.
•Communication is praised, especially around explaining treatment and discussing costs clearly without pressure.
•Specific care examples include anti-sickness treatment for vomiting, antibiotics and a cone for a rash, surgery followed by prompt rechecks, diagnosis of a rare eye condition, and compassionate support in serious and end-of-life cases.

Reviews for Penmellyn Veterinary Group Ltd

Note: Showing the 10 most recent Google reviews out of 390 we track in total. Recent reviews may not be representative of overall sentiment.

Stuart Hill

2 months ago

Andrew Kent

3 months ago

Great staff always nice and friendly

Bea Renshaw

4 months ago

A wonderful, friendly team who really helped us out when I was visiting Newquay and needed a swift appointment for my dachshund. Super friendly and professional, and really sensitive in a time of worry. Thank you so much!

Diana Mann

5 months ago

tracy raos

Good advice. Not pushy. Explained cost . Friendly staff

Jillian Tozer

8 months ago

Excellent veterinary staff

Dean Weston

9 months ago

Great service!! Lovely staff. Highly recommended

Jean Camp

10 months ago

We moved to Cornwall in 2014 with our elderly cat. She sadly was taken ill and was rushed to your hospital, where she sadly passed away. We then had a rescue cat, who was adult, but tiny. Her health was not good from the start but had the very best of care throughout her life. ❤️ She had stomach cancer and again, was taken to St Columb hospital. The vet who saw her at the surgery came in on his day off to see if he could save her. Sadly not, but she was elderly and very ill. Everything was done that could be done. ❤️ Now, back to the rescue center and we chose the most traumatised cat that they had. She was permently tranqualised and hid when we went near her cage. She was the one, but with help and support from Penmellyn Vets and long distance support from our vet nurse granddaughter in Cambridgeshire, we have a happy, healthy, drug-free fur-baby. Penmellyn Vets are an unusual mix of professional and caring. Thank you.

Annette Blagden

We was on holiday when my poor dog Devon fell poorly with tummy upset. We was greeted by friendly caring staff and given a same day appointment. The vet was very helpful and kind and thanks to his anti sickness injection he's 100% better. Can't thank the practice enough, ⭐⭐⭐⭐⭐

Rachel Colquhoun

11 months ago

Penmellyn vets were absolutely brilliant! I took my dog here when he came up in a rash when we were on holiday in Newquay. Even though my dog isn’t registered at this vet’s and has never been there before, I was able to book online on the Friday evening for an appointment the next morning, which was very convenient! The receptionist and the vet were both very friendly and helpful. The vet prescribed us some antibiotics and a head cone to stop him licking it, and my dog was able to carry on enjoying his holiday!!