City Road Veterinary Centre

- Many owners describe the practice as kind, welcoming and professional, with praise covering reception, nurses and vets rather than just one part of the team. - Reviews often mention clear explanations, thorough appointments and practical advice, including reassurance that unnecessary tests are not being pushed. - There is strong feedback around support during illness and difficult decisions, with named praise for Simon and Milly and several comments about pets being treated with kindness and respect.

Services

•Small-animal veterinary care for routine health needs, including annual health checks and booster vaccinations.
•Consultations, advice and treatment planning, with owners often describing vets as thorough, clear in their explanations, and helpful without pushing unnecessary tests. Recent examples include support for a new kitten, advice for ongoing issues, and care for dogs recovering from illness.
•Diagnostic testing and emergency care, both offered by the clinic. Reviews mention the team helping pets through acute health problems and guiding owners through decisions when a dog was seriously unwell.
•Support for nervous pets, rescue animals and first visits. Owners describe staff taking extra time to help dogs settle, making first appointments positive, and helping pets feel at ease in the practice.
•At-home euthanasia, with Simon specifically praised for handling this gently and explaining the process clearly.
•Veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews focus more on the standard of care than on cost, though one owner specifically appreciated that the practice did not pressure them into unnecessary tests.

People

•Simon (vet): praised for compassionate support, including gentle at-home euthanasia and clear explanations, and also thanked by name in a recent visit.
•Milly (vet): highlighted for helping a family through a serious health crisis with their dog and supporting them through difficult decisions.
•Owen (vet): previously mentioned positively for a routine appointment where the owner felt listened to and comfortable speaking openly.
•Steph (receptionist): previously thanked by name for being especially friendly and helpful.
•Reception team, nurses and vets: regularly described as welcoming, kind, professional and supportive.

Reviews

Google reviews: 4.8/5 from 204 reviews.

•Many owners describe the practice as kind, welcoming and professional, with praise covering reception, nurses and vets rather than just one part of the team.
•Reviews often mention clear explanations, thorough appointments and practical advice, including reassurance that unnecessary tests are not being pushed.
•There is strong feedback around support during illness and difficult decisions, with named praise for Simon and Milly and several comments about pets being treated with kindness and respect.
•Owners also mention the practice being good with new, nervous or rescue pets, including positive first visits and pets becoming comfortable coming into the clinic.

Reviews for City Road Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 204 we track in total. Recent reviews may not be representative of overall sentiment.

Molly Shephard

1 month ago

Visited today with my new kitten after being recommended this vets. Everyone was so kind and lovely and looked after him really well. Would definitely recommend! 🐾

Stephen Crowther

We had the pleasure of Simon helping us this morning with Max. Would recommend this vets 100%. Thank you.

Andrew Goodman

2 months ago

Took my dog to this practice after he become ill. Both the dog and us were treated with kindness and respect. My canine pal is now on the road to recovery. Thank you City Road

Elizabeth

This veterinary practice has served us very well over many years. Competent kind and efficient service

Val Fincham

4 months ago

This fabulous clean, air-conned practice, the vets, nurses and ‘big up’ for the wonderful reception team keeping it all together. We love seeing your smiles, concerns, support and love for our family. You work incredibly hard to know everyone, our fluffs and all is appreciated. We unfortunately lost our Border Collie at 13 years old just to old age. (I had to mention her)! Then the support with our new puppy Suzy just over 2 years ago when we brought her home. Then our recent crisis with our 7 year old cocker spaniel Lily’s health was very poor. Milly the vet got us all through the decisions and possible heart aches. Lily is now signed off as doing really well and such a happy dog, putting on weight. We, me and my daughter, Lily and Suzy is to say a huge BIG thank-you to a wonderful team. Big Hugs xxx

Fay Bennetts

7 months ago

This is a wonderful veterinary practice, everyone is so welcoming and kind. My dogs are rescues so this was taken into account and a big effort was made to make it a positive experience when visiting them for the first time. Our vet was very helpful and thorough and gave me great advice for a couple issues going forward. The nurses were so helpful with their guidance and spent ages with the dogs making them feel at home. I’m really pleased we have registered here!

Amanda Rogers

8 months ago

Can highly recommend City Road Vets, we wouldn't go anywhere else.

Denise Williams

City vets have looked after all my dogs, who have been given excellent care and attention. Always explained treatments and procedures professionally.

Gill Winter

I have been a client at this excellent practice for many years and have nothing but praise for the kindness, friendliness and professionalism that has always be shown to me and my pets . Whatever the circumstances, I know my pets are in safe and caring hands at City Road Veterinary Practice.

Gordon Smyth

A really helpful vet practice; friendly; understanding; do not pressurise to do unnecessary tests; really good advice.