Kenwyn Veterinary Centre Ltd

- Recent comments often describe the team as professional, friendly, helpful and reassuring. - Several reviews highlight equine care, including horse call-outs, clear explanations and aftercare that owners found easy to understand. - One reviewer describes staff as kind and understanding during a bereavement-related visit to collect a dog’s ashes.

Kenwyn Veterinary Centre Ltd is a farm and equine practice in Truro, Cornwall, and is part of IVC Evidensia. Its website emphasis is on horses and farm work carried out on-site at stables or in the field, with species coverage including horses, dairy and beef cattle, sheep, goats, pigs and camelids. Recent feedback is largely positive about professionalism, reassurance and clear explanations, although one recent reviewer reports a poor emergency experience with a delayed equine call-out.

Services

•Equine veterinary care, with a strong focus on horse call-outs and treatment carried out at the stable or in the field.
•Farm animal veterinary care for dairy cattle, beef cattle, sheep, goats, pigs and camelids.
•Emergency veterinary services are listed in the clinic information.
•Review examples centre mainly on equine visits, including prompt attendance in some cases, practical handling in stressful situations, and clear aftercare guidance following treatment.

Pricing

No published pricing information is currently available for this clinic.

People

•Ailla (vet; spelling uncertain): praised in a horse call-out review for arriving quickly and handling an unusual situation with common sense and kindness.
•Charlotte and Arthur: thanked in a review for thorough aftercare explanations following a horse’s treatment, with the owner reporting a full recovery.

Reviews

Kenwyn Veterinary Centre Ltd has 4.6 stars from 19 Google reviews.

•Recent comments often describe the team as professional, friendly, helpful and reassuring.
•Several reviews highlight equine care, including horse call-outs, clear explanations and aftercare that owners found easy to understand.
•One reviewer describes staff as kind and understanding during a bereavement-related visit to collect a dog’s ashes.
•There is also one recent negative review describing a delayed emergency equine call-out and dissatisfaction with the follow-up communication.

Reviews for Kenwyn Veterinary Centre Ltd

Note: Showing the 10 most recent Google reviews out of 19 we track in total. Recent reviews may not be representative of overall sentiment.

Carol Phillips

1 month ago

I went there to pick up my Beautiful dogs ashes. The staff were lovely even though I cried more than spoke...they were understanding. So I would beleive if they treated me with respect they would with anyone who brings their loved pet too.

Beth Knox

3 months ago

Took 3 hours to come out for an emergency! My horse was in extreme distress and they are only 2 minutes from my yard. Made a complaint and was patronizing very unhappy considering I've used for years . REPLY TO YOUR COMMENT unfortunately you did not provide the service I have all the call logs on my phone I did not get put through to a vet I was advised that one would call me . I had to chase vet serval times as this was a life or death situation. All in which is recorded on my phone alongside my complaint to yourselves directly. And I wasn't the only person who called you either . Due to your lack of urgency to this issue if anyone is interested this was a retained placenta in which could of been in before vets around 8 hours and anything over 4 is a risk of sepsis equalling death the placenta was not removed untill around 5.30 so 7 hours after initial call to vets . I also had no further calls from vet during the period she was left when she said she'd contact me again I had to chase . Then when she did come she required help with identitying if the placenta was okay even though this is a qualified vet which was witnessed by 5 other people so no it's definitely not an unfair review considering it all could of been resolved a lot quicker.

Katherine George

rory bainbridge

4 months ago

Professional, prompt and friendly. Excellent service!

william taffinder

6 months ago

Fantastic helpful and friendly service

Sue Sutherland-clark

Very helpful, and reassuring

Kevin Mannix

9 months ago

Very professional

Wendy Marks

lynsey Pope

1 year ago

I wanted to say a big thank you to vet Ailla ( apologies if spelling is wrong) who came to see me on a horse call today. Slightly unusual circumstances but she was there quickly and worked with common sense and kindness, with both the horse and me! From one vet professional to another THANK YOU! Lynsey Rickard