Vets4Pets Truro – Vets in Truro
Clinic Overview
- Recent feedback is largely very positive, with many owners highlighting kind, attentive staff and clear explanations. - Several reviews describe efficient urgent help, including a same-day booking for a visiting dog, a Saturday emergency appointment, and prompt support for injured animals. - Compassionate care is a repeated theme, especially in stressful situations such as injuries and end-of-life discussions.
Services
- •Routine and preventive care: consultations for dogs, cats and rabbits, microchipping, prescriptions and repeat medication requests, pet passports/animal health certificates, and health plans.
- •Surgery: orthopaedic procedures including cruciate surgery and fracture repair, minimally invasive/keyhole surgery including arthroscopy, plus soft tissue, airway and ear surgery.
- •Diagnostics and monitoring: digital X-ray, ultrasound, echocardiography, ECG, endoscopy, Tonopen eye pressure testing, blood pressure monitoring, and in-house lab testing for biochemistry, haematology and electrolytes.
- •Dentistry and nurse-led support: dentistry, nurse clinics and weight clinics. Recent reviews also mention straightforward minor procedures being handled efficiently, including anal gland emptying arranged at short notice.
- •Facilities: separate cat and dog waiting areas, separate dog and cat wards, isolation units, an oxygen chamber, operating theatre, hospital ward, in-house laboratory and pharmacy.
- •Urgent and emergency care: out-of-hours emergency cover is arranged via C-Vets, and reviews describe prompt help with urgent cases, including a Saturday emergency appointment, injury care, wildlife triage, and compassionate support around end-of-life decisions.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The website lists out-of-hours emergency consultations from £80. Recent reviews give a mixed picture on cost: one owner described pricing as very reasonable, and another appreciated being booked for anal gland emptying at £28 without needing a separate £56 vet consultation, while a small number of reviews mention unexpected charges or much higher treatment quotes.
People
- •Raúl M. Galván — named on the website as Practice Owner & Veterinary Surgeon, with a stated interest in orthopaedic and minimally invasive surgery.
- •Claire, Milly, Debs and Alice — praised in reviews for compassionate care when treating an injured cat.
- •Alice — also singled out for her gentle manner during end-of-life care.
- •Reviews also speak warmly about the wider reception, nursing and vet team for being friendly, helpful, calm and caring.
Reviews
Google shows 4.7 stars from 275 reviews.
- •Recent feedback is largely very positive, with many owners highlighting kind, attentive staff and clear explanations.
- •Several reviews describe efficient urgent help, including a same-day booking for a visiting dog, a Saturday emergency appointment, and prompt support for injured animals.
- •Compassionate care is a repeated theme, especially in stressful situations such as injuries and end-of-life discussions.
- •A small number of negative comments focus on pricing and communication, including complaints about charges not being explained upfront or treatment estimates feeling high.
