Highertown Vets – Vets in Truro
Clinic Overview
- Recent feedback is mostly very positive, with owners often describing the team as friendly, welcoming, caring, and knowledgeable. - Several reviews highlight smooth, efficient visits, including on-time appointments and one case where a dog was treated immediately. - Communication is a recurring strength: owners mention clear explanations, helpful guidance, and staff taking time with first-time dog owners and nervous pets.
Highertown Vets is a Truro practice that is part of IVC Evidensia. Owners regularly describe a friendly, knowledgeable team, clear communication, and gentle handling of nervous dogs, with several saying their pets are comfortable coming in. Reviews are largely very positive, though opinions on cost are mixed, and one owner reports that overnight hospital care is not provided on site.
Services
- •General veterinary care for pets, with reviews mentioning routine appointments, prompt treatment in at least one case, and support that feels especially helpful for first-time dog owners.
- •Pet Health Club® Plus, with consultations included.
- •Emergency veterinary services are listed, although one review says pets needing overnight hospitalisation are transferred to another clinic rather than staying on site.
- •Care for nervous or anxious dogs appears to be a consistent strength, with owners describing staff taking time to settle pets before examining them.
- •Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
There are no named staff in the recent reviews, but the reception team is praised for being calm, kind, and helpful in stressful moments. The vets and wider team are repeatedly described as friendly, professional, knowledgeable, and good at explaining what they are doing as they go.
Reviews
Highertown Vets has a Google rating of 4.7 stars from 174 reviews.
- •Recent feedback is mostly very positive, with owners often describing the team as friendly, welcoming, caring, and knowledgeable.
- •Several reviews highlight smooth, efficient visits, including on-time appointments and one case where a dog was treated immediately.
- •Communication is a recurring strength: owners mention clear explanations, helpful guidance, and staff taking time with first-time dog owners and nervous pets.
- •Pricing is the main mixed theme. Some reviewers call prices fair, while others describe treatment and medication costs as high and feel there is pressure to buy extras; one review also raises concern about overnight care needing transfer to another clinic.
