
Edhen Veterinary Surgery in Truro is highly regarded, with an impressive Google rating of 4.8 stars from 127 reviews, indicating a consistently positive reputation among its clientele. The clinic is not only a veterinary practice but also serves as a Veterinary Nurse Training facility, suggesting a commitment to both animal care and veterinary education.
Among the five detailed reviews, four are notably positive, praising the clinic's welcoming atmosphere, compassionate staff, and efficient service. Georgia commends the practice for its thoughtful environment and compassionate care, recommending it highly within her community of pet owners. Tegan Henniker shares a similar sentiment, highlighting the professionalism and reassurance provided during her dog's treatment, particularly praising a vet nurse named Kate for her dedication and care. Stephanie Davies appreciates the compassionate end-of-life care her elderly dog received, expressing gratitude for the understanding and support provided by the staff, including a vet named Megan. P-Dot, who visited while on holiday, emphasizes the accommodating and cheerful nature of the staff, recommending the clinic without hesitation.
However, one review by Charlene provides a contrasting perspective, expressing dissatisfaction with a surgical recommendation and an interaction with the owner, Rachel, citing a lack of compassion in dealing with her anxious dog.
Overall, Edhen Veterinary Surgery is well-regarded for its compassionate care, knowledgeable staff, and a supportive environment, though there are isolated concerns that suggest room for improvement in specific interactions. Pricing details are not explicitly mentioned in the reviews or available data.
Note: Showing the 5 most recent Google reviews out of 127 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Absolutely fantastic vets! A far cry from the one we used to use in Truro. This vet practice is welcoming , knowledgeable and very compassionate going over and beyond. Lovely relaxing atmosphere for our pets with so much thought clearly gone into the layout of the practice. Along with so many other dog walkers in our group (and cat lovers) we highly recommend.
a week ago
We enjoyed going to this practice when it first opened. Michelle and Felix were fantastic and they were there not long! Soon went down hill when one of my dogs had the BOA surgery on their recommendation to help with white snot coming out of her nose which didn't help.They couldn't figure out why she was having white snot even contacted a vet in Australia to no avail. Another time, Rachel, the owner, was nasty with my dog because he tried to nip at her, she knew he was an anxious and nervous dog but she had no compassion or understanding for our dog. Why in the world is she in this type of business?!
a week ago
I just can’t rate Edhen highly enough, I joined this vets as was looking for a vets to do a respay on my dog after a not so good experience with previous vets. I was met by vets and vet nurses that made us instantly feel reassured and confident. The practice is run like clock work, and very efficient with dealing with my insurance company after the successful procedure. Fast forward a few months on and Mallie unfortunately had a little escapade where she had to spent 12 hours in the vets to be monitored. Edhen made sure I was kept informed and talked me through the whole process of what would happen. During this day Mallie was under the watchful eye of Kate one of the vet nurses, Kate went above and beyond that day and her love for animals is so very clear. She made sure our Mallie was happy (which is quite a job as she is very nervous at the vets!) and also I was so reassured that Mallie was in the best hands. Nothing was too much trouble that day. So I honestly can’t speak highly enough, and any animal and owner that walks through those doors will be in the most capable of hands🐾
a month ago
I want to share my incredibly positive experience of taking my much loved elderly dog Monty to Edhen vets for his last journey. Arriving at 08:30 with no appointment and so upset, Monty and I were treated with so much understanding and compassion. I could ask all the questions I wanted to, and was given all the time I needed. Edhen Vets had been recommended to me for end of life care, and I'm so grateful for that recommendation. I can't thank the lovely receptionist and our vet Megan enough.
4 months ago
We used this vets as we were away on holiday with our new puppy. (Just how it happened) She had her first check up there and a few weeks later her 2nd vaccination. They were all so accommodating and helpful. Nice polite cheerful kind staff. I wouldn’t hesitate to recommend them and many other vets could learn a lot from them. Well done everyone at Edhen you have been amazing.
Explore more trusted veterinary clinics near Edhen Veterinary Surgery
Kenwyn Hill, Truro TR1 3ED, UK
treliske industrial estate, Treliske Retail Park, Tresawls Rd, Treliske, Truro TR1 3LN, UK
City Rd, Truro TR1 2JL, UK
