Edhen Veterinary Surgery – Vets in Truro
Clinic Overview
- Recent written feedback is consistently very positive, with owners often describing the team as kind, professional, friendly, and genuinely caring. - Surgery and treatment are a recurring strength, with praise for BOAS surgery, castration, laparoscopic spay, dental work, and quick help for unexpected problems such as ear infections. - Communication stands out strongly: owners mention thorough explanations, a fast out-of-hours callback, and reassuring updates during the day, including WhatsApp messages.
Services
- •Routine and preventive care: check-ups and vaccinations remain part of the clinic’s core offering, with owners mentioning puppy vaccinations and regular visits for ongoing care.
- •Diagnostics and general treatment: the practice offers diagnostics and general medical care, with recent examples including an unplanned visit for an ear infection and fast support when pets needed attention on the day.
- •Surgery and procedures: owners describe a wide range of procedures including BOAS surgery, castration, laparoscopic spay, respays, dental cleaning, and nail clips for a nervous dog handled patiently at the pet’s pace.
- •Monitoring and aftercare: one owner describes a dog staying in for 12 hours of monitoring with updates throughout the day, and more recent feedback mentions reassuring WhatsApp updates while a pet was being treated.
- •End-of-life care: this remains a clear strength in owner feedback, including home euthanasia for elderly dogs and unhurried support at the clinic during difficult decisions.
- •Emergency care: Edhen says it provides 24/7, 365-day emergency care, and recent owners praise a prompt out-of-hours callback and thorough advice.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also mention good value for money, with some owners feeling the level of care is strong for the price and that the practice is focused on animals rather than upselling.
People
- •Rachel (owner): thanked for years of care, including support through a dog’s liver cancer, and also mentioned in connection with a rescue dog’s laparoscopic spay and dental treatment.
- •Lois (vet): warmly praised for arranging and carrying out a calm, unhurried home euthanasia visit, alongside an unnamed assistant.
- •Megan (vet): thanked by an owner for giving time, reassurance, and space for questions during an end-of-life visit.
- •Kate (vet nurse): singled out for helping a nervous patient settle during a 12-hour monitoring stay and keeping the owner reassured.
- •Sherry: repeatedly mentioned as welcoming and helpful, particularly on reception and when handling appointments and general enquiries.
- •Michelle and Felix: also appear in earlier owner feedback as appreciated members of the team.
Reviews
Edhen Veterinary Surgery has a 4.8/5 Google rating from 152 reviews.
- •Recent written feedback is consistently very positive, with owners often describing the team as kind, professional, friendly, and genuinely caring.
- •Surgery and treatment are a recurring strength, with praise for BOAS surgery, castration, laparoscopic spay, dental work, and quick help for unexpected problems such as ear infections.
- •Communication stands out strongly: owners mention thorough explanations, a fast out-of-hours callback, and reassuring updates during the day, including WhatsApp messages.
- •The clinic is also frequently praised for its handling of nervous or tricky pets and for compassionate support during serious illness and home euthanasia.
