Cvets Cornwall Veterinary Emergency Treatment Service
#9 Vet in Truro, Cornwall
Cvets Cornwall Veterinary Emergency Treatment Service – Vets in Truro
Clinic Overview
Cvets Cornwall Veterinary Emergency Treatment Service, located in Truro, specializes in providing emergency veterinary services. With a Google Maps rating of 4 stars from 27 reviews, the clinic demonstrates a mixed reception among its clientele.
The reviews highlight contrasting experiences. On a positive note, several reviewers commend the clinic for its compassionate and effective care. Rosie Ayling praises Emma, a staff member, for her kindness and compassion in handling a difficult situation with her cat, while Tillie Marshall appreciates the attentive care given to her cat, Rocky, during a traumatic incident. Alexandra Taylor Redish shares a similar sentiment, expressing gratitude for the team's quick and professional response during a severe emergency involving her cat. These reviews suggest that the clinic staff, particularly in emergency scenarios, can deliver exceptional care and compassion.
However, not all feedback is favorable. Mia Wilkins reports a negative interaction with the receptionist, Emma, criticizing the lack of respect and empathy during a distressing situation. Similarly, Andrew Holdrick recounts a misdiagnosis that led to his dog's death, attributing it to inadequate examination and a costly emergency fee.
While the clinic's services are appreciated by some, the mixed reviews indicate variability in customer experience. Potential clients should consider these reviews and perhaps reach out for more information to ensure the clinic aligns with their expectations. Transparent pricing details are not readily available from the data, so it may be beneficial for clients to inquire directly with the clinic for specific cost information.
Special Services
Animals Treated at Cvets Cornwall Veterinary Emergency Treatment Service
Animals We Treat
Companion Animals
Opening Hours – Cvets Cornwall Veterinary Emergency Treatment Service
Opening Hours
Reviews for Cvets Cornwall Veterinary Emergency Treatment Service
Note: Showing the 5 most recent Google reviews out of 27 we track in total. Recent reviews may not be representative of overall sentiment.
Mia Wilkins
a month ago
Very disappointed with the lady on reception I think her name was Emma , me and my partner were so worried on the phone when my dog was having some issues with her breathing , the receptionist was almost laughing over the phone and treated us with no respect or my dog , will never ever use them again. On the other hand rose million was amazing and helped us straight away couldn’t have wished for better , so disappointed and upset with Emma at c vets.
Rosie Ayling
3 months ago
Had a very positive experience with Cvets, in particular Emma who dealt with a difficult situation with kindness and compassion, helped me to deal with a cat in very poor condition. A vets that care about the welfare of animals unlike the Falmouth out of hours vet. Would recommend.
Tillie Marshall
3 months ago
Twice tonight these amazing vets checked my cat rocky and done the most amazing job and cared for him so well! You made my boy so comfortable in the visit and ensured he was safe and well cared for after his trauma. Thankyou so so much!
Alexandra Taylor Redish
3 months ago
We had to rush our cat to C Vets after a vicious dog attack. She was severely injured, in a lot of pain and in shock. We phoned ahead and upon arrival they came out to meet us and immediately whisked our cat out back for medical attention. We were informed about her condition and treatment every step of the way. All of the staff were very caring and understanding. The C Vets team saved our cat's life, and we will be forever grateful to them.
Andrew Holdrick
7 months ago
Nice enough vet,took my dog their On an emergency as vets for pets Not open on Sunday.My dog kept Collapsing,the vet looked examined Him and sent me home with arthritis Medicine. My dog died one week later His condition was his heart not arthritis C vets charge extra for an emergency So I paid £240 for the wrong diagnosis, It still makes me cry this vet could have At least checked his blood pressure! 😭 My boy has gone!
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