St Clement Veterinary Clinic

- Recent positive reviews often focus on prompt care for short-notice or holiday cases, including same-day appointments and clear follow-up advice. - Owners regularly praise the clinic’s friendly reception team, kind vets and nurses, and the calm handling of stressful visits. - The strongest negative theme is end-of-life care, with several reviews describing euthanasia appointments as rushed, poorly explained or lacking sensitivity.

Services

•General consultations and urgent appointments: The clinic runs appointment-based consultations and says short-notice appointments are often available. Recent reviews include holiday visitors being offered same-day help, end-of-day appointments, and follow-up checks the next day.
•Emergency and medical care: The clinic states that emergencies are prioritised. Reviews mention urgent treatment for a torn ear and one owner saying the team saved their dog’s life.
•Surgery and diagnostics: Website-grounded services include surgical procedures, radiography, and in-house laboratory testing. Reviews also refer to pets having operations and treatment under anaesthetic.
•Dentistry: The clinic has dedicated dental facilities. Recent feedback includes dental treatment and tooth extraction being part of the clinic’s caseload.
•Nurse support and home visits: Free nurse clinics are listed, and house visits can be arranged.
•End-of-life care: Euthanasia is part of the clinic’s work, with reviews discussing support for dogs, a guinea pig and a leopard gecko.

Pricing

No published pricing information is currently available for this clinic.

People

•Chris Gardener: The only named clinician in reviews. Feedback about him is sharply divided, with some owners praising his experience and judgement, while several others describe rushed appointments, poor communication and distressing euthanasia experiences.
•Reception, nurses and wider team: Recent reviews frequently praise friendly receptionists, caring vets, professional nurses and a calm, welcoming atmosphere, although some negative feedback mentions poor phone manner and complaint handling.

Reviews

Google rating: 4.4 stars from 245 reviews.

•Recent positive reviews often focus on prompt care for short-notice or holiday cases, including same-day appointments and clear follow-up advice.
•Owners regularly praise the clinic’s friendly reception team, kind vets and nurses, and the calm handling of stressful visits.
•The strongest negative theme is end-of-life care, with several reviews describing euthanasia appointments as rushed, poorly explained or lacking sensitivity.
•There is also a serious complaint about a dog dying under anaesthetic for a dental procedure, alongside repeated criticism naming Chris Gardener over handling and communication.

Reviews for St Clement Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 245 we track in total. Recent reviews may not be representative of overall sentiment.

Ali Harris

1 week ago

As visitors to the area, we're not registered to this practice. Nevertheless, when our staffie needed her torn ear patching up, she was seen promptly at the end of practice hours. We were given good, clear advice and seen again the following day to review. Excellent service with kind and friendly welcome. Many thanks The Harris's

Amanda Munslow

Vivienne Pasquill

3 weeks ago

Efficient and caring service

Sam Whitehead

1 month ago

Christopher Sayer

This is not our regular vets, but we were on holiday and was concerned about our labrador. We called and they were really kind and friendly. We got an appointment for the same day. The vet was really good, very informative and knowledgeable, a proper old school vet. Could of charged anything, considering we not registered with them. But didn't, so refreshing. 100% recommended this vets.

Courtney Young

7 months ago

Andrea Harrison

I can’t praise this surgery and its staff highly enough. The welcoming atmosphere, friendly receptionists, professional veterinary nurses and surgeons made an otherwise stressful visit a calm and positive experience. We were treated with kindness, care and consideration and I wouldn’t hesitate to recommend them.

Cheryl Truscott

8 months ago

Cliff Mitchell

Leah's World

I use St Clements for both my dogs. Every visit is met by knowledgeable and kind vets, veterinary nurses and receptionist. I highly recommend St Clements vets!