Featured Clinic Overview
- •Recent feedback is mostly very positive, with owners frequently describing the team as kind, reassuring and attentive in stressful situations. - Several reviews focus on urgent or emergency help, including being seen promptly when an elderly dog declined rapidly and being offered a Saturday emergency appointment. - End-of-life care stands out as a strong theme, with one detailed review praising the time, space and thoughtful touches given during a dog's final visit.
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- •Warm, empathetic care from vets and nurses, especially in consultations where owners felt listened to and not rushed. - Strong praise for Pru Harvey in particular, including for her calm approach with a nervous dog and for giving owners confidence during surgery and follow-up care. - Positive comments about urgent access and diagnostics, including same-day help for an unregistered holiday visitor, rapid blood test results and a scan arranged the next day, as well as compassionate end-of-life support.
- •Owners frequently describe the team as helpful, friendly and caring, with some saying they have used the practice for many years. - Several reviews mention operations and aftercare, saying their dogs were well looked after before and after procedures. - A recurring theme is cost-conscious, practical advice, especially for older pets where owners appreciated honest discussions about what was necessary and affordable.
Luxstowe Vets Ltd is a multi-branch veterinary practice in Liskeard that is part of VetPartners. The practice states that it runs its own 24/7 emergency service from its main branch. Recent feedback is strongly positive, with owners frequently highlighting friendly, professional care, clear explanations, and vets who help nervous pets settle during appointments.
- •Owners regularly describe the team as welcoming, kind and professional, with praise spanning reception, nurses and vets. - Several reviews mention clear explanations, thorough consultations and helpful advice, including reassurance that unnecessary tests are not being pushed. - Compassion around bereavement and end-of-life care remains a strong theme, including home euthanasia and thoughtful support after a pet’s loss.
Castle Veterinary Group Limited is an independent practice in Launceston that says it has been providing veterinary care for over 100 years and offers 24-hour veterinary care. Recent feedback continues to highlight quick access to help, including urgent and short-notice appointments, alongside kind handling of anxious pets. Reviews are largely positive, though a small number mention concerns about treatment recommendations, communication, and how some difficult visits felt emotionally handled.
- •Owners frequently describe the team as friendly, caring, and professional, and say they feel put at ease during appointments. - Clear communication is a recurring strength: reviews mention vets and nurses explaining treatment in plain language, not rushing consultations, and giving owners options. - The reception team is repeatedly praised for being welcoming and comforting, especially during stressful visits or difficult moments.
Rosemullion Veterinary Practice - Helston is part of CVS and is linked to a wider veterinary hospital setup, with access to advanced imaging including CT, x-ray and ultrasound, a broad medical and surgical service range, and 24-hour emergency cover through MiNightVet. The practice website also highlights RCVS Practice Standards Scheme awards across all seven areas, each rated Outstanding, along with Cat Friendly Clinic Gold and Rabbit Friendly Clinic Gold. Recent feedback is largely warm about kindness, short-notice help and long-term support, though some reviews raise concerns about admin and insurance handling.
Our Score (63/100)
- •Strong feedback on urgent care: recent reviews describe pets being seen very quickly in emergencies, including a road traffic accident, a severe allergic reaction, and an epileptic dog needing weekend care. - Communication is a recurring positive theme: owners mention clear explanations, being talked through options, follow-up contact after appointments, and regular updates during inpatient care, including a reassuring photo in one case. - Team warmth is often praised: reception staff and clinical staff are frequently described as kind, welcoming, compassionate and professional.
- •Recent feedback is overwhelmingly positive, with owners repeatedly calling the team caring, welcoming, and reassuring. - Clear communication stands out: reviewers mention options and procedures being explained well, especially around operations and emotionally difficult appointments. - Pets that are nervous or hard to handle are a recurring theme, with several owners saying the team stayed calm and gentle and helped animals settle during the visit.



