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Redruth Veterinary Surgery is a private practice owned and run by Sarah Sheldon, a registered veterinary nurse, and was established by Jennifer Williamson. It is a veterinary nurse training practice and says appointments, including emergencies, are not rushed. Recent reviews continue to highlight a calm, compassionate approach, with owners describing clear explanations, short-notice help when needed, and pets being made to feel at ease.
Rosemullion Veterinary Practice - Penryn is part of the CVS group and forms part of a fully equipped small animal hospital service established in 1885. The practice lists advanced imaging including CT, x-ray and ultrasound, along with 24/7 emergency cover through MiNightVet with on-site night staff. It also holds RCVS Practice Standards Scheme Outstanding status, plus Cat Friendly Clinic Gold and Rabbit Friendly Clinic Gold accreditations.
Recent feedback is overwhelmingly positive, with a strong emphasis on friendliness and reassurance.
Kernow Veterinary Group is a veterinary practice in Liskeard that is part of IVC Evidensia. Clinic information lists emergency veterinary services and identifies the practice as a veterinary nurse training facility. Recent owner feedback describes both routine care, including dog spay surgery, and urgent treatment, with especially positive comments about calm handling of nervous or reactive pets.
- •Recent feedback is largely positive, with owners describing the staff as friendly, professional, well informed, efficient, and helpful. - Several reviews point to smooth day-to-day service, including quick appointments, annual check-ups and vaccinations, and staff answering questions without making things feel difficult. - More detailed praise includes an emergency appointment for a dog with an abscess, strong follow-up afterwards, and practical advice on diet and behaviour.
- •Recent feedback is mostly very positive, with owners often describing the team as friendly, welcoming, caring, and knowledgeable. - Several reviews highlight smooth, efficient visits, including on-time appointments and one case where a dog was treated immediately. - Communication is a recurring strength: owners mention clear explanations, helpful guidance, and staff taking time with first-time dog owners and nervous pets.
- •Several recent 5-star reviews praise a welcoming atmosphere, friendly receptionists, kind vets and nurses, and calm handling of stressful visits. - Positive reviews also mention short-notice appointments, strong communication, successful treatment, and one owner saying the clinic saved their dog’s life. - The main negative theme is end-of-life care: several 1-star reviews describe euthanasia appointments as rushed or poorly explained, with complaints about not being given enough time or warning before the procedure.
- •Fast help when needed: several owners mention being fitted in quickly, including for urgent problems, holiday emergencies and short-notice appointments. - Compassionate communication: reviews often highlight staff taking time to explain treatment and offering reassurance during difficult situations, including euthanasia and senior-pet care. - Warm, practical care: reception and nursing staff are described as welcoming and professional, with examples such as cat-friendly handling and medication prepared in a way that made dosing easier.
- •Owners frequently describe fast access for urgent and referred cases, including emergency surgery, quick orthopaedic appointments and same-day procedures. - Communication is a consistent strength: reviewers mention being kept informed during operations and recovery, receiving post-op calls, and getting clear answers to questions. - Recent feedback is very positive about the welcome and reassurance from reception, nurses and vets, including comments from owners who felt anxious themselves or arrived late.
- •Recent comments often describe the team as professional, friendly, helpful and reassuring. - Several reviews highlight equine care, including horse call-outs, clear explanations and aftercare that owners found easy to understand. - One reviewer describes staff as kind and understanding during a bereavement-related visit to collect a dog’s ashes.