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Kernow Veterinary Group is a veterinary practice in Liskeard that is part of IVC Evidensia. Clinic information lists emergency veterinary services and identifies the practice as a veterinary nurse training facility. Recent owner feedback describes both routine care, including dog spay surgery, and urgent treatment, with especially positive comments about calm handling of nervous or reactive pets.
- •Fast help for urgent problems: multiple clients say they were offered appointments within an hour, including for a sore eye and sudden lameness while on holiday. - Kind, personal care: reviewers repeatedly describe the team as compassionate, professional, and especially good at putting anxious owners and pets at ease. - Clear explanations and communication: longer reviews highlight unhurried appointments, detailed explanations around treatment and surgery, and regular updates while pets were staying in.
- •Owners often mention clear explanations, with vets taking time to talk through findings, treatment, and next steps in a way that feels easy to understand. - Reviews describe helpful handling of urgent or unexpected problems, including same-day appointments and reassuring care for people visiting the area on holiday. - Several comments highlight the team’s warm, compassionate manner, including thoughtful support during euthanasia and even a mention of flowers being sent after a pet’s death.
- •Recent feedback is largely positive, with owners describing the staff as friendly, professional, well informed, efficient, and helpful. - Several reviews point to smooth day-to-day service, including quick appointments, annual check-ups and vaccinations, and staff answering questions without making things feel difficult. - More detailed praise includes an emergency appointment for a dog with an abscess, strong follow-up afterwards, and practical advice on diet and behaviour.
- •Recent feedback is mostly very positive, with owners often describing the team as friendly, welcoming, caring, and knowledgeable. - Several reviews highlight smooth, efficient visits, including on-time appointments and one case where a dog was treated immediately. - Communication is a recurring strength: owners mention clear explanations, helpful guidance, and staff taking time with first-time dog owners and nervous pets.
- •Owners often mention clear explanations and feeling well informed, with treatment plans and advice explained in a straightforward way. - Handling of anxious pets stands out, with several reviews describing staff taking extra care to calm nervous dogs and cats. - Reviews regularly praise the friendly, caring manner of the whole team, including vets, nurses and reception staff.
- •Several recent 5-star reviews praise a welcoming atmosphere, friendly receptionists, kind vets and nurses, and calm handling of stressful visits. - Positive reviews also mention short-notice appointments, strong communication, successful treatment, and one owner saying the clinic saved their dog’s life. - The main negative theme is end-of-life care: several 1-star reviews describe euthanasia appointments as rushed or poorly explained, with complaints about not being given enough time or warning before the procedure.
Animal Veterinary Services Ltd is a general veterinary practice in Hayle that also operates as a veterinary nurse training facility. No corporate group ownership is indicated. Recent feedback highlights prompt help for urgent concerns, clear communication during treatment, and a kind approach with both worried owners and anxious pets.
- •Fast help when needed: several owners mention being fitted in quickly, including for urgent problems, holiday emergencies and short-notice appointments. - Compassionate communication: reviews often highlight staff taking time to explain treatment and offering reassurance during difficult situations, including euthanasia and senior-pet care. - Warm, practical care: reception and nursing staff are described as welcoming and professional, with examples such as cat-friendly handling and medication prepared in a way that made dosing easier.
- •Several reviewers describe the team as friendly, caring and helpful, including long-term cat owners who felt well supported over many years and during end-of-life care. - Recent positive feedback also highlights short-notice and urgent help, particularly for visitors in the area with dogs needing prompt attention. - The main negative theme is administration and payment handling, with one detailed complaint about prolonged insurance paperwork problems, repeated payment messages and service termination despite payment being made.