Showing 31-40 of 62 clinics
Highertown Vets, located in Truro, Cornwall, has garnered a strong reputation with a 4.7-star rating from 169 reviews, indicating a high level of customer satisfaction. The clinic is recognized for its veterinary nurse training facility and offers emergency veterinary services, which highlights its comprehensive care capabilities. The majority of reviews praise the clinic's professionalism, compassion, and expert care. Long-time client Simon Cundy commends their consistent and caring service over 20 years, describing the team as "furbuddies angels." Similarly, Peter Grundy praises the detailed explanations and understanding care provided to his dog, while Philip Andrew appreciates the staff's ability to handle nervous pets with patience and empathy. Will Michell, a first-time dog owner, emphasizes the clinic's supportive environment and the warm welcome extended to both pets and owners. These positive reviews underscore the clinic's dedication to exceptional animal care and customer service. However, a critical review by Teresa Smee highlights concerns about pricing and the lack of overnight hospital care, indicating that while the care is generally good, some clients may find costs prohibitive. This feedback points to a potential area for improvement in terms of pricing transparency and service logistics. Overall, Highertown Vets is highly recommended by its clients for its quality of care, knowledgeable staff, and supportive environment, making it a reputable choice for pet owners in Truro. The clinic's high rating, backed by numerous positive reviews, suggests a reliable and well-regarded veterinary service, despite some concerns about pricing and overnight care procedures.
Highertown Vets, located in Truro, Cornwall, has garnered a strong reputation with a 4.7-star rating from 169 reviews, indicating a high level of customer satisfaction. The clinic is recognized for its veterinary nurse training facility and offers emergency veterinary services, which highlights its comprehensive care capabilities. The majority of reviews praise the clinic's professionalism, compassion, and expert care. Long-time client Simon Cundy commends their consistent and caring service over 20 years, describing the team as "furbuddies angels." Similarly, Peter Grundy praises the detailed explanations and understanding care provided to his dog, while Philip Andrew appreciates the staff's ability to handle nervous pets with patience and empathy. Will Michell, a first-time dog owner, emphasizes the clinic's supportive environment and the warm welcome extended to both pets and owners. These positive reviews underscore the clinic's dedication to exceptional animal care and customer service. However, a critical review by Teresa Smee highlights concerns about pricing and the lack of overnight hospital care, indicating that while the care is generally good, some clients may find costs prohibitive. This feedback points to a potential area for improvement in terms of pricing transparency and service logistics. Overall, Highertown Vets is highly recommended by its clients for its quality of care, knowledgeable staff, and supportive environment, making it a reputable choice for pet owners in Truro. The clinic's high rating, backed by numerous positive reviews, suggests a reliable and well-regarded veterinary service, despite some concerns about pricing and overnight care procedures.
Medivet Camborne - Monument Vets in Camborne stands out as a highly rated veterinary clinic, boasting an impressive 4.7-star rating from 112 reviews on Google. This suggests a strong level of customer satisfaction, given the substantial number of reviews. The clinic is well-regarded for its emergency veterinary services, available with extended hours, which is a significant advantage for pet owners in the area. The reviews highlight the clinic's commitment to compassionate care and attention to detail. For instance, Scarlett Cudd appreciated the gentle approach taken with her easily frightened kitten, and commended the membership plan offered at £15.50 a month, which includes various discounts. David Bloomer shared a positive experience when his cavapoo, Honey, was treated for an urgent health issue on a Saturday, thanks to the accommodating staff and the care provided by Eleanor, one of the vets. Laura Hart noted the friendly staff and addressed a minor issue with her care plan's direct debit, attributing it to a third-party company rather than the clinic itself. Charlotte Allen praised both the reception staff and the vet for their exceptional service during a visit with her Jack Russell, Buddy, who is typically anxious about vet visits. Dunks expressed gratitude for the patient and kind treatment his cat, George, received from Dr. Kruk. Overall, Medivet Camborne - Monument Vets is recognized not only for its professional veterinary services but also for the warm, personalized care provided by its staff, making it a highly recommended choice for pet owners in Camborne.
Medivet Camborne - Monument Vets in Camborne stands out as a highly rated veterinary clinic, boasting an impressive 4.7-star rating from 112 reviews on Google. This suggests a strong level of customer satisfaction, given the substantial number of reviews. The clinic is well-regarded for its emergency veterinary services, available with extended hours, which is a significant advantage for pet owners in the area. The reviews highlight the clinic's commitment to compassionate care and attention to detail. For instance, Scarlett Cudd appreciated the gentle approach taken with her easily frightened kitten, and commended the membership plan offered at £15.50 a month, which includes various discounts. David Bloomer shared a positive experience when his cavapoo, Honey, was treated for an urgent health issue on a Saturday, thanks to the accommodating staff and the care provided by Eleanor, one of the vets. Laura Hart noted the friendly staff and addressed a minor issue with her care plan's direct debit, attributing it to a third-party company rather than the clinic itself. Charlotte Allen praised both the reception staff and the vet for their exceptional service during a visit with her Jack Russell, Buddy, who is typically anxious about vet visits. Dunks expressed gratitude for the patient and kind treatment his cat, George, received from Dr. Kruk. Overall, Medivet Camborne - Monument Vets is recognized not only for its professional veterinary services but also for the warm, personalized care provided by its staff, making it a highly recommended choice for pet owners in Camborne.
Glebe Veterinary Surgery
Launceston
Glebe Veterinary Surgery, located in Launceston, Cornwall, is a highly regarded veterinary practice known for its exceptional care and community-focused approach. The clinic has garnered an impressive 4.9-star rating from 112 reviews on Google, indicating a strong level of customer satisfaction. This high rating, coupled with a substantial number of reviews, suggests a reliable and consistent quality of service. The clinic is particularly noted for its caring and supportive staff, with specific praise directed towards Orla, a veterinarian highlighted in multiple reviews for her competence and compassionate care. Clients appreciate the personal touch and the non-corporate atmosphere of the practice, as it is independently owned. This independence is often linked to reasonable pricing and a sensible approach to pet care, avoiding unnecessary procedures. Glebe Veterinary Surgery also serves as a Veterinary Nurse Training facility, underscoring its commitment to excellence and education in veterinary care. The practice is commended for its efficient service, friendly staff, and comprehensive care, often going above and beyond to ensure the well-being of their patients. The clinic's ability to refer pets to specialists when necessary demonstrates their dedication to providing the best possible outcomes. Overall, Glebe Veterinary Surgery stands out as a top choice for pet owners in the Launceston area, offering a blend of professional expertise, community values, and heartfelt care. Whether for routine check-ups or urgent care while visiting the area, the clinic comes highly recommended by its clientele.
Glebe Veterinary Surgery, located in Launceston, Cornwall, is a highly regarded veterinary practice known for its exceptional care and community-focused approach. The clinic has garnered an impressive 4.9-star rating from 112 reviews on Google, indicating a strong level of customer satisfaction. This high rating, coupled with a substantial number of reviews, suggests a reliable and consistent quality of service. The clinic is particularly noted for its caring and supportive staff, with specific praise directed towards Orla, a veterinarian highlighted in multiple reviews for her competence and compassionate care. Clients appreciate the personal touch and the non-corporate atmosphere of the practice, as it is independently owned. This independence is often linked to reasonable pricing and a sensible approach to pet care, avoiding unnecessary procedures. Glebe Veterinary Surgery also serves as a Veterinary Nurse Training facility, underscoring its commitment to excellence and education in veterinary care. The practice is commended for its efficient service, friendly staff, and comprehensive care, often going above and beyond to ensure the well-being of their patients. The clinic's ability to refer pets to specialists when necessary demonstrates their dedication to providing the best possible outcomes. Overall, Glebe Veterinary Surgery stands out as a top choice for pet owners in the Launceston area, offering a blend of professional expertise, community values, and heartfelt care. Whether for routine check-ups or urgent care while visiting the area, the clinic comes highly recommended by its clientele.
Wave Vets, located in Wadebridge, Cornwall, is a highly regarded veterinary clinic known for its exceptional care and service. With an impressive Google Maps rating of 4.9 stars from 79 reviews, the clinic demonstrates consistent client satisfaction. Although the number of reviews is slightly below the 100 threshold, the overwhelmingly positive feedback suggests reliability and trustworthiness. The clinic functions as a veterinary nurse training facility, ensuring that the staff is not only skilled but also up-to-date with the latest veterinary practices and knowledge. Wave Vets is praised for its compassionate and attentive service, particularly in challenging situations, as evidenced by a heartfelt review from a client who had to put his elderly dog to sleep. This review highlights the staff's empathy and professionalism during a difficult time. Several reviews commend specific individuals at the clinic, such as Harrison, a vet noted for his empathy, knowledge, and dedication to patient care. Harrison's ability to communicate effectively and provide reassurance is a recurring theme in reviews, enhancing the clinic’s reputation for excellent customer service. Clients often mention the friendly and welcoming reception team, who contribute to a positive experience from the moment of initial contact. This supportive environment extends to the veterinary care provided, with clients appreciating the thoroughness and clarity of explanations regarding diagnoses and treatment plans. Overall, Wave Vets is highly recommended by both residents and visitors to Cornwall, with clients expressing a desire for similar services in their hometowns. This speaks volumes about the quality and impact of the care provided at Wave Vets.
Wave Vets, located in Wadebridge, Cornwall, is a highly regarded veterinary clinic known for its exceptional care and service. With an impressive Google Maps rating of 4.9 stars from 79 reviews, the clinic demonstrates consistent client satisfaction. Although the number of reviews is slightly below the 100 threshold, the overwhelmingly positive feedback suggests reliability and trustworthiness. The clinic functions as a veterinary nurse training facility, ensuring that the staff is not only skilled but also up-to-date with the latest veterinary practices and knowledge. Wave Vets is praised for its compassionate and attentive service, particularly in challenging situations, as evidenced by a heartfelt review from a client who had to put his elderly dog to sleep. This review highlights the staff's empathy and professionalism during a difficult time. Several reviews commend specific individuals at the clinic, such as Harrison, a vet noted for his empathy, knowledge, and dedication to patient care. Harrison's ability to communicate effectively and provide reassurance is a recurring theme in reviews, enhancing the clinic’s reputation for excellent customer service. Clients often mention the friendly and welcoming reception team, who contribute to a positive experience from the moment of initial contact. This supportive environment extends to the veterinary care provided, with clients appreciating the thoroughness and clarity of explanations regarding diagnoses and treatment plans. Overall, Wave Vets is highly recommended by both residents and visitors to Cornwall, with clients expressing a desire for similar services in their hometowns. This speaks volumes about the quality and impact of the care provided at Wave Vets.
Medivet - St Ives Trenwith Lane
St. Ives
Medivet - St Ives Trenwith Lane is a highly regarded veterinary clinic located in St. Ives, Cambridgeshire, England. With an impressive Google Maps rating of 4.8 stars from 137 reviews, it is clear that this clinic is well-regarded for its exceptional service and care. The clinic functions as a Veterinary Nurse Training facility and offers emergency veterinary services, highlighting its commitment to comprehensive pet care. The clinic is praised for its friendly and professional staff, who are frequently mentioned in customer reviews. Veterinarian Eleanor and her team, including Ellen, are often highlighted for their exceptional service, professionalism, and the compassionate care they provide. This is reflected in the consistent five-star reviews, where clients express appreciation for the team's ability to handle both routine and emergency situations efficiently. Reviewers frequently mention the ease of accessing services, even for visitors on holiday, and commend the clinic's ability to handle urgent cases promptly. The staff's dedication to patient care is evident in the way they manage stressful situations, providing reassurance and support to pet owners. The positive feedback also extends to the clinic's welcoming reception staff, who are noted for their efficiency and helpfulness. The clinic's transparent pricing and the introduction of online appointment bookings are appreciated by clients, demonstrating a commitment to convenience and accessibility. Overall, Medivet - St Ives Trenwith Lane stands out as a reliable and compassionate choice for pet owners in St. Ives, offering a high standard of care and a supportive environment for both pets and their owners.
Medivet - St Ives Trenwith Lane is a highly regarded veterinary clinic located in St. Ives, Cambridgeshire, England. With an impressive Google Maps rating of 4.8 stars from 137 reviews, it is clear that this clinic is well-regarded for its exceptional service and care. The clinic functions as a Veterinary Nurse Training facility and offers emergency veterinary services, highlighting its commitment to comprehensive pet care. The clinic is praised for its friendly and professional staff, who are frequently mentioned in customer reviews. Veterinarian Eleanor and her team, including Ellen, are often highlighted for their exceptional service, professionalism, and the compassionate care they provide. This is reflected in the consistent five-star reviews, where clients express appreciation for the team's ability to handle both routine and emergency situations efficiently. Reviewers frequently mention the ease of accessing services, even for visitors on holiday, and commend the clinic's ability to handle urgent cases promptly. The staff's dedication to patient care is evident in the way they manage stressful situations, providing reassurance and support to pet owners. The positive feedback also extends to the clinic's welcoming reception staff, who are noted for their efficiency and helpfulness. The clinic's transparent pricing and the introduction of online appointment bookings are appreciated by clients, demonstrating a commitment to convenience and accessibility. Overall, Medivet - St Ives Trenwith Lane stands out as a reliable and compassionate choice for pet owners in St. Ives, offering a high standard of care and a supportive environment for both pets and their owners.
Clifton Villa Veterinary Surgery, located in Truro, Cornwall, is a highly regarded clinic with a Google Maps rating of 4.5 stars from 129 reviews, indicating a generally positive reception from its clientele. The clinic is noted for its specialized services, including being a Veterinary Nurse Training facility and offering emergency veterinary services with extended hours. The reviews are predominantly positive, highlighting the compassionate and professional care provided by the staff. Several reviews specifically commend individual veterinarians for their exceptional service. For instance, Pru is praised for her knowledge, kindness, and attentiveness, especially in accommodating the needs of nervous animals. Dr. Munoz-Cerrato is also recognized for delivering excellent care and providing helpful advice. In addition, the reception staff, particularly Bobbi, is acknowledged for their excellent service. However, not all feedback is positive. One review from a long-term client describes a less satisfactory experience, noting a chaotic reception area and a lack of response to follow-up inquiries, which led to feelings of poor care and financial dissatisfaction. Overall, the clinic maintains a strong reputation for delivering high-quality veterinary care, supported by numerous positive testimonials. Pricing is mentioned as fair by at least one reviewer, although one negative review brings up concerns about the transparency and communication regarding billing. Despite minor criticisms, the majority of reviews suggest that Clifton Villa Veterinary Surgery is a reliable choice for pet owners in Truro and the surrounding area.
Clifton Villa Veterinary Surgery, located in Truro, Cornwall, is a highly regarded clinic with a Google Maps rating of 4.5 stars from 129 reviews, indicating a generally positive reception from its clientele. The clinic is noted for its specialized services, including being a Veterinary Nurse Training facility and offering emergency veterinary services with extended hours. The reviews are predominantly positive, highlighting the compassionate and professional care provided by the staff. Several reviews specifically commend individual veterinarians for their exceptional service. For instance, Pru is praised for her knowledge, kindness, and attentiveness, especially in accommodating the needs of nervous animals. Dr. Munoz-Cerrato is also recognized for delivering excellent care and providing helpful advice. In addition, the reception staff, particularly Bobbi, is acknowledged for their excellent service. However, not all feedback is positive. One review from a long-term client describes a less satisfactory experience, noting a chaotic reception area and a lack of response to follow-up inquiries, which led to feelings of poor care and financial dissatisfaction. Overall, the clinic maintains a strong reputation for delivering high-quality veterinary care, supported by numerous positive testimonials. Pricing is mentioned as fair by at least one reviewer, although one negative review brings up concerns about the transparency and communication regarding billing. Despite minor criticisms, the majority of reviews suggest that Clifton Villa Veterinary Surgery is a reliable choice for pet owners in Truro and the surrounding area.
Beacon VetCare, located in St Austell, Cornwall, is a veterinary clinic renowned for its exceptional service and specialized care, particularly in emergency veterinary services available 24/7 or during extended hours. The clinic has received a commendable rating of 4.9 stars on Google Maps, based on 12 reviews, indicating a high level of satisfaction among its clientele. The reviews for Beacon VetCare highlight the clinic’s friendly and professional staff, with particular praise for their approachable and understanding nature. Customers frequently mention positive experiences with the veterinarians, noting their professionalism and the comforting environment they provide. For instance, Tracy Crossley shares that despite her anxiety due to past experiences, the vet listened attentively and did not rush the consultation, which made her more comfortable. While most reviews are glowing, one mention by Sally Monk notes a delay in receiving important test results for her pet, Poppy, but she still appreciates the friendliness and approachability of the staff, including a staff member named Luke. This indicates that while the clinic excels in customer service, there may be occasional delays in certain processes. Overall, with a high rating and consistently positive feedback, Beacon VetCare is regarded as a reliable choice for pet owners in the St Austell area. However, potential clients might want to inquire about turnaround times for test results if that is a critical factor for them. Pricing details are not prominently featured, so it may be beneficial for interested individuals to contact the clinic directly for more information.
Beacon VetCare, located in St Austell, Cornwall, is a veterinary clinic renowned for its exceptional service and specialized care, particularly in emergency veterinary services available 24/7 or during extended hours. The clinic has received a commendable rating of 4.9 stars on Google Maps, based on 12 reviews, indicating a high level of satisfaction among its clientele. The reviews for Beacon VetCare highlight the clinic’s friendly and professional staff, with particular praise for their approachable and understanding nature. Customers frequently mention positive experiences with the veterinarians, noting their professionalism and the comforting environment they provide. For instance, Tracy Crossley shares that despite her anxiety due to past experiences, the vet listened attentively and did not rush the consultation, which made her more comfortable. While most reviews are glowing, one mention by Sally Monk notes a delay in receiving important test results for her pet, Poppy, but she still appreciates the friendliness and approachability of the staff, including a staff member named Luke. This indicates that while the clinic excels in customer service, there may be occasional delays in certain processes. Overall, with a high rating and consistently positive feedback, Beacon VetCare is regarded as a reliable choice for pet owners in the St Austell area. However, potential clients might want to inquire about turnaround times for test results if that is a critical factor for them. Pricing details are not prominently featured, so it may be beneficial for interested individuals to contact the clinic directly for more information.
Nute Veterinary Surgery
Wadebridge
Nute Veterinary Surgery in Wadebridge is a well-regarded clinic with a commendable average rating of 4.6 stars based on 122 reviews, indicating general satisfaction among clients. The clinic is notable for its specialization in veterinary nurse training and offers emergency services, making it a reliable choice for urgent cases. The team at Nute Veterinary Surgery is frequently praised for being attentive and caring, as highlighted in several reviews. Commenters have specifically mentioned Katherine, a vet at the clinic, for her thorough and compassionate care during emergency situations. Clients have expressed gratitude for the clinic’s accommodating nature, with instances of immediate attention provided to walk-in emergencies without prior appointments. However, feedback is not uniformly positive. A notable critique from a dissatisfied client raised concerns about a specific vet's unfavorable attitude towards certain dog breeds, which affected their experience. This feedback suggests that while the clinic is generally well-regarded, there might be inconsistencies in service depending on individual staff members. Overall, Nute Veterinary Surgery appears to maintain a high standard of veterinary care, with the majority of reviews reflecting positive experiences. The clinic’s commitment to emergency services and professional training further strengthens its reputation. Despite minor criticisms, the volume and positivity of the reviews make it a reputable choice for pet care in Wadebridge. Pricing transparency was not explicitly mentioned in the reviews, so it is advisable for potential clients to inquire directly for specific cost-related information.
Nute Veterinary Surgery in Wadebridge is a well-regarded clinic with a commendable average rating of 4.6 stars based on 122 reviews, indicating general satisfaction among clients. The clinic is notable for its specialization in veterinary nurse training and offers emergency services, making it a reliable choice for urgent cases. The team at Nute Veterinary Surgery is frequently praised for being attentive and caring, as highlighted in several reviews. Commenters have specifically mentioned Katherine, a vet at the clinic, for her thorough and compassionate care during emergency situations. Clients have expressed gratitude for the clinic’s accommodating nature, with instances of immediate attention provided to walk-in emergencies without prior appointments. However, feedback is not uniformly positive. A notable critique from a dissatisfied client raised concerns about a specific vet's unfavorable attitude towards certain dog breeds, which affected their experience. This feedback suggests that while the clinic is generally well-regarded, there might be inconsistencies in service depending on individual staff members. Overall, Nute Veterinary Surgery appears to maintain a high standard of veterinary care, with the majority of reviews reflecting positive experiences. The clinic’s commitment to emergency services and professional training further strengthens its reputation. Despite minor criticisms, the volume and positivity of the reviews make it a reputable choice for pet care in Wadebridge. Pricing transparency was not explicitly mentioned in the reviews, so it is advisable for potential clients to inquire directly for specific cost-related information.
Clifton Villa Veterinary Surgery, also known as MiNighVet Newquay, is located in Newquay, Cornwall. This clinic offers a range of veterinary services, including emergency care available 24/7, and functions as a veterinary nurse training facility. With a Google Maps rating of 4.4 stars based on 191 reviews, the clinic presents a predominantly positive impression, although there are mixed experiences reported by clients. The clinic has received praise for its compassionate and efficient service during emergency situations. For instance, Emily Stanners shared a 5-star review detailing the prompt and caring attention her dog received after a car accident, highlighting the staff's professionalism. Similarly, Alexa Kesselaar expressed gratitude for the responsive service and understanding care provided by vet Alison Parish, noting reasonable pricing despite the high costs of some treatments. Another reviewer, Katie Kissack, praised the knowledgeable and gentle care provided to her guinea pig by the same vet, emphasizing the thorough examination and clear communication about treatment options. However, not all feedback is positive. Tiger Lily's 1-star review recounts a distressing experience involving a pregnant cat, suggesting mishandling by a vet named Matthieu, raising concerns about the clinic's standards of care. This review stands out as an anomaly but is worth considering given its detailed nature. Overall, Clifton Villa Veterinary Surgery is recognized for its caring and attentive service, especially during emergencies, with some concerns about individual experiences. The clinic's focus on emergency care and training is complemented by generally reasonable pricing, making it a valuable resource for pet owners in Newquay.
Clifton Villa Veterinary Surgery, also known as MiNighVet Newquay, is located in Newquay, Cornwall. This clinic offers a range of veterinary services, including emergency care available 24/7, and functions as a veterinary nurse training facility. With a Google Maps rating of 4.4 stars based on 191 reviews, the clinic presents a predominantly positive impression, although there are mixed experiences reported by clients. The clinic has received praise for its compassionate and efficient service during emergency situations. For instance, Emily Stanners shared a 5-star review detailing the prompt and caring attention her dog received after a car accident, highlighting the staff's professionalism. Similarly, Alexa Kesselaar expressed gratitude for the responsive service and understanding care provided by vet Alison Parish, noting reasonable pricing despite the high costs of some treatments. Another reviewer, Katie Kissack, praised the knowledgeable and gentle care provided to her guinea pig by the same vet, emphasizing the thorough examination and clear communication about treatment options. However, not all feedback is positive. Tiger Lily's 1-star review recounts a distressing experience involving a pregnant cat, suggesting mishandling by a vet named Matthieu, raising concerns about the clinic's standards of care. This review stands out as an anomaly but is worth considering given its detailed nature. Overall, Clifton Villa Veterinary Surgery is recognized for its caring and attentive service, especially during emergencies, with some concerns about individual experiences. The clinic's focus on emergency care and training is complemented by generally reasonable pricing, making it a valuable resource for pet owners in Newquay.
Penmellyn Veterinary Group Ltd, located in Redruth, Cornwall, is a well-regarded veterinary practice with a notable Google Maps rating of 4.8 stars from 314 reviews, indicating a high level of customer satisfaction. This rating suggests the clinic provides a reliable and positive experience for most pet owners, though detailed reviews present a more nuanced picture. Despite the overall high rating, the written reviews are mixed. Positive feedback highlights exceptional service and compassionate care, as noted by Heather Waldron and Benjamin Barnfield, who praised specific staff members for their support during difficult times. These reviews underscore the clinic's reputation for providing empathetic care and maintaining strong client relationships. Conversely, recent negative reviews raise concerns about communication and customer service. Christina Harrison expressed dissatisfaction with inconsistent veterinary care and poor communication regarding test results. Adrian Palmer criticized the practice for lack of transparency in pricing and the perceived upselling of unnecessary treatments. Anthony Miller shared a distressing account of inadequate emergency response and insensitivity, leading to a tragic outcome for their pet. The clinic also functions as a Veterinary Nurse Training facility, indicating a commitment to education and advancing veterinary practices. However, the experiences shared in reviews suggest that while many clients receive excellent care, there are significant areas for improvement, particularly in communication and emergency response protocols. Overall, Penmellyn Veterinary Group is highly rated, but potential clients should consider the varied experiences shared in reviews to make informed decisions about their pet care needs.
Penmellyn Veterinary Group Ltd, located in Redruth, Cornwall, is a well-regarded veterinary practice with a notable Google Maps rating of 4.8 stars from 314 reviews, indicating a high level of customer satisfaction. This rating suggests the clinic provides a reliable and positive experience for most pet owners, though detailed reviews present a more nuanced picture. Despite the overall high rating, the written reviews are mixed. Positive feedback highlights exceptional service and compassionate care, as noted by Heather Waldron and Benjamin Barnfield, who praised specific staff members for their support during difficult times. These reviews underscore the clinic's reputation for providing empathetic care and maintaining strong client relationships. Conversely, recent negative reviews raise concerns about communication and customer service. Christina Harrison expressed dissatisfaction with inconsistent veterinary care and poor communication regarding test results. Adrian Palmer criticized the practice for lack of transparency in pricing and the perceived upselling of unnecessary treatments. Anthony Miller shared a distressing account of inadequate emergency response and insensitivity, leading to a tragic outcome for their pet. The clinic also functions as a Veterinary Nurse Training facility, indicating a commitment to education and advancing veterinary practices. However, the experiences shared in reviews suggest that while many clients receive excellent care, there are significant areas for improvement, particularly in communication and emergency response protocols. Overall, Penmellyn Veterinary Group is highly rated, but potential clients should consider the varied experiences shared in reviews to make informed decisions about their pet care needs.