Showing 41-50 of 62 clinics
Cornwall Animal Hospital
Redruth
Cornwall Animal Hospital, located in Redruth, is highly regarded for its veterinary services, boasting a commendable 4.6-star rating from 259 Google reviews. This substantial number of reviews indicates a strong and reliable reputation. The clinic is notably a veterinary nurse training facility and offers emergency veterinary services, which is a significant advantage for pet owners in need of urgent care. Customer feedback is generally positive, with many praising the friendly and accommodating staff. For instance, Nannette Wilcox highlights the staff’s warm approach towards her nervous greyhound, while Kirsty Brokenshire appreciates the clinic's flexibility in accommodating her financial situation for her dog's surgery. Jev Chapman also commends the clinic, describing it as "amazing" with top-notch service. However, not all feedback is positive. Steve Tudberry and Shannen Peens recount disappointing experiences involving the clinic's handling of injured birds. Both reviews express dissatisfaction with the clinic's perceived lack of compassion and customer service, particularly regarding the treatment of the birds and the attitude of the staff. These negative reviews suggest that while the clinic excels in many areas, there may be inconsistencies in customer service, particularly in non-standard cases. Overall, Cornwall Animal Hospital is a reputable clinic with a strong foundation in veterinary care, as evidenced by the majority of positive reviews. Nonetheless, potential clients may wish to consider the mixed feedback regarding customer service, especially in unique situations involving wildlife.
Cornwall Animal Hospital, located in Redruth, is highly regarded for its veterinary services, boasting a commendable 4.6-star rating from 259 Google reviews. This substantial number of reviews indicates a strong and reliable reputation. The clinic is notably a veterinary nurse training facility and offers emergency veterinary services, which is a significant advantage for pet owners in need of urgent care. Customer feedback is generally positive, with many praising the friendly and accommodating staff. For instance, Nannette Wilcox highlights the staff’s warm approach towards her nervous greyhound, while Kirsty Brokenshire appreciates the clinic's flexibility in accommodating her financial situation for her dog's surgery. Jev Chapman also commends the clinic, describing it as "amazing" with top-notch service. However, not all feedback is positive. Steve Tudberry and Shannen Peens recount disappointing experiences involving the clinic's handling of injured birds. Both reviews express dissatisfaction with the clinic's perceived lack of compassion and customer service, particularly regarding the treatment of the birds and the attitude of the staff. These negative reviews suggest that while the clinic excels in many areas, there may be inconsistencies in customer service, particularly in non-standard cases. Overall, Cornwall Animal Hospital is a reputable clinic with a strong foundation in veterinary care, as evidenced by the majority of positive reviews. Nonetheless, potential clients may wish to consider the mixed feedback regarding customer service, especially in unique situations involving wildlife.
Amethi Vets Ltd, located in Helston, Cornwall, England, is a veterinary clinic that has earned a solid reputation with a Google Maps rating of 4.6 stars from 186 reviews, indicating a high level of customer satisfaction. This rating is impressive, suggesting that the clinic consistently provides quality service and care. The reviews reflect a mix of experiences, with a majority highlighting the clinic’s positive aspects. Many clients praise the staff for their professionalism, empathy, and dedication to animal care. For instance, Andrea Vickers appreciated the clinic’s accommodating nature during an urgent situation with her dog while on holiday. Similarly, Mark Barber expressed gratitude for the compassionate support provided over many years for his cats, particularly during difficult times. On the other hand, there are criticisms that focus mainly on administrative issues rather than the care itself. Zoe May and Eryn Murray's reviews reflect dissatisfaction with administrative processes and customer service, citing issues with billing and communication, which led to stress and frustration. Despite these criticisms, the clinic’s overall high rating suggests that such negative experiences may be outliers compared to the generally positive feedback on the veterinary services provided. Amethi Vets Ltd appears to be committed to delivering caring and attentive service, evidenced by the positive testimonials from long-term clients. While specific details about their services and pricing are not mentioned, the clinic's reputation and the number of reviews suggest it is a well-regarded choice for pet owners in the Helston area.
Amethi Vets Ltd, located in Helston, Cornwall, England, is a veterinary clinic that has earned a solid reputation with a Google Maps rating of 4.6 stars from 186 reviews, indicating a high level of customer satisfaction. This rating is impressive, suggesting that the clinic consistently provides quality service and care. The reviews reflect a mix of experiences, with a majority highlighting the clinic’s positive aspects. Many clients praise the staff for their professionalism, empathy, and dedication to animal care. For instance, Andrea Vickers appreciated the clinic’s accommodating nature during an urgent situation with her dog while on holiday. Similarly, Mark Barber expressed gratitude for the compassionate support provided over many years for his cats, particularly during difficult times. On the other hand, there are criticisms that focus mainly on administrative issues rather than the care itself. Zoe May and Eryn Murray's reviews reflect dissatisfaction with administrative processes and customer service, citing issues with billing and communication, which led to stress and frustration. Despite these criticisms, the clinic’s overall high rating suggests that such negative experiences may be outliers compared to the generally positive feedback on the veterinary services provided. Amethi Vets Ltd appears to be committed to delivering caring and attentive service, evidenced by the positive testimonials from long-term clients. While specific details about their services and pricing are not mentioned, the clinic's reputation and the number of reviews suggest it is a well-regarded choice for pet owners in the Helston area.
Rosemullion Veterinary Practice in Helston, Cornwall, is a reputable clinic offering emergency veterinary services with a commendable 4.6-star rating based on 186 Google reviews, which suggests a generally high level of customer satisfaction. The clinic is well-regarded for its caring and supportive staff, as highlighted in multiple reviews. Positive feedback includes testimonials from clients like Andrea Vickers, who praised the clinic for their prompt and compassionate service during a vacation emergency. Similarly, Mark Barber commended the clinic for providing nearly two decades of outstanding care to his cats, particularly appreciating the empathetic support during end-of-life care. Trevor Camp also highlighted the clinic's friendly and informative staff, reinforcing the perception of a caring and professional environment. However, there are critical reviews that highlight areas for improvement. Zoe May expressed deep dissatisfaction with the treatment her dog received over several years, citing concerns about misdiagnosis and a lack of communication when she decided to leave the practice. Eryn Murray's review also pointed out significant administrative issues, describing a stressful and unprofessional experience regarding billing errors and communication. Overall, while the majority of reviews reflect a positive view of the clinic's veterinary care and compassionate staff, the negative feedback suggests the need for improvements in administrative processes and customer communication. Despite these concerns, the clinic's high average rating and substantial number of reviews indicate a reliable and well-regarded practice in the community.
Rosemullion Veterinary Practice in Helston, Cornwall, is a reputable clinic offering emergency veterinary services with a commendable 4.6-star rating based on 186 Google reviews, which suggests a generally high level of customer satisfaction. The clinic is well-regarded for its caring and supportive staff, as highlighted in multiple reviews. Positive feedback includes testimonials from clients like Andrea Vickers, who praised the clinic for their prompt and compassionate service during a vacation emergency. Similarly, Mark Barber commended the clinic for providing nearly two decades of outstanding care to his cats, particularly appreciating the empathetic support during end-of-life care. Trevor Camp also highlighted the clinic's friendly and informative staff, reinforcing the perception of a caring and professional environment. However, there are critical reviews that highlight areas for improvement. Zoe May expressed deep dissatisfaction with the treatment her dog received over several years, citing concerns about misdiagnosis and a lack of communication when she decided to leave the practice. Eryn Murray's review also pointed out significant administrative issues, describing a stressful and unprofessional experience regarding billing errors and communication. Overall, while the majority of reviews reflect a positive view of the clinic's veterinary care and compassionate staff, the negative feedback suggests the need for improvements in administrative processes and customer communication. Despite these concerns, the clinic's high average rating and substantial number of reviews indicate a reliable and well-regarded practice in the community.
St Clement Veterinary Clinic, located in Truro, is a notable facility that doubles as a veterinary nurse training center and offers emergency veterinary services. With a 4.4-star rating from 224 reviews on Google, the clinic appears to have a mixed reputation among its patrons. The reviews present a polarized perspective of the clinic's services, particularly highlighting the actions of a vet named Chris Gardener. Several negative reviews express dissatisfaction with his handling of euthanasia procedures, citing instances of perceived insensitivity and lack of communication. One reviewer, Sophie, detailed a distressing experience where their gecko was put down without prior discussion, describing Chris's approach as rushed and unempathetic. Similarly, Stephen shared a tragic incident involving a routine procedure that ended fatally for his young dog, suggesting possible malpractice. Anna also criticized Chris's demeanor and handling of animals, which she found rough and lacking compassion. Conversely, positive reviews praise the clinic's overall care and professionalism. Andy Durham appreciated the prompt attention and quality care received during a holiday visit, while Ross Wilkes commended the clinic for its compassion and competence, particularly during a sensitive time when his dog was put to sleep. Ross has been a long-term client, highlighting Chris's knowledgeable and trustworthy care for his pets over the years. Despite these conflicting reviews, the clinic maintains a reasonable reputation, suggesting that while some clients have had negative experiences, others have found the staff to be caring and professional. The clinic does not openly share its pricing, but its financial approach has been described as reasonable by at least one satisfied client. Overall, potential clients may wish to consider both the positive and negative feedback when choosing St Clement Veterinary Clinic for their pets' care.
St Clement Veterinary Clinic, located in Truro, is a notable facility that doubles as a veterinary nurse training center and offers emergency veterinary services. With a 4.4-star rating from 224 reviews on Google, the clinic appears to have a mixed reputation among its patrons. The reviews present a polarized perspective of the clinic's services, particularly highlighting the actions of a vet named Chris Gardener. Several negative reviews express dissatisfaction with his handling of euthanasia procedures, citing instances of perceived insensitivity and lack of communication. One reviewer, Sophie, detailed a distressing experience where their gecko was put down without prior discussion, describing Chris's approach as rushed and unempathetic. Similarly, Stephen shared a tragic incident involving a routine procedure that ended fatally for his young dog, suggesting possible malpractice. Anna also criticized Chris's demeanor and handling of animals, which she found rough and lacking compassion. Conversely, positive reviews praise the clinic's overall care and professionalism. Andy Durham appreciated the prompt attention and quality care received during a holiday visit, while Ross Wilkes commended the clinic for its compassion and competence, particularly during a sensitive time when his dog was put to sleep. Ross has been a long-term client, highlighting Chris's knowledgeable and trustworthy care for his pets over the years. Despite these conflicting reviews, the clinic maintains a reasonable reputation, suggesting that while some clients have had negative experiences, others have found the staff to be caring and professional. The clinic does not openly share its pricing, but its financial approach has been described as reasonable by at least one satisfied client. Overall, potential clients may wish to consider both the positive and negative feedback when choosing St Clement Veterinary Clinic for their pets' care.
Kernow Veterinary Group
Liskeard
Kernow Veterinary Group in Liskeard, Cornwall, offers a variety of veterinary services, including a facility for veterinary nurse training and 24/7 emergency services. This clinic boasts a Google Maps rating of 4.4 stars from 59 reviews, indicating a generally positive reputation among its clientele. The written reviews provide additional insights into the quality of care provided by Kernow Veterinary Group. Clients frequently praise the clinic for its friendly and professional staff, with several reviewers highlighting the team’s patience and understanding, especially with nervous or reactive pets. Reviewers like Sienna Jones and Kev Elf emphasize the calm and welcoming atmosphere that helps reduce stress for both pets and their owners. Kernow Veterinary Group is described as exceptional in terms of care and professionalism. Emma Densham particularly appreciates the life-saving care provided to her Labrador, underscoring the clinic's quick thinking and understanding in emergency situations. Nicky Fairey goes as far as to call the clinic "the most wonderful vets ever," underlining the high level of satisfaction among patrons. Despite the overall positive feedback, the clinic's rating of 4.4 from 59 reviews suggests a solid performance, though slightly below the exemplary threshold of 4.5 with 100+ reviews. No specific pricing information is available, but the emphasis on quality care and successful outcomes suggests that clients receive good value for their investment. In summary, Kernow Veterinary Group is a well-regarded clinic known for its compassionate and professional veterinary care in Liskeard.
Kernow Veterinary Group in Liskeard, Cornwall, offers a variety of veterinary services, including a facility for veterinary nurse training and 24/7 emergency services. This clinic boasts a Google Maps rating of 4.4 stars from 59 reviews, indicating a generally positive reputation among its clientele. The written reviews provide additional insights into the quality of care provided by Kernow Veterinary Group. Clients frequently praise the clinic for its friendly and professional staff, with several reviewers highlighting the team’s patience and understanding, especially with nervous or reactive pets. Reviewers like Sienna Jones and Kev Elf emphasize the calm and welcoming atmosphere that helps reduce stress for both pets and their owners. Kernow Veterinary Group is described as exceptional in terms of care and professionalism. Emma Densham particularly appreciates the life-saving care provided to her Labrador, underscoring the clinic's quick thinking and understanding in emergency situations. Nicky Fairey goes as far as to call the clinic "the most wonderful vets ever," underlining the high level of satisfaction among patrons. Despite the overall positive feedback, the clinic's rating of 4.4 from 59 reviews suggests a solid performance, though slightly below the exemplary threshold of 4.5 with 100+ reviews. No specific pricing information is available, but the emphasis on quality care and successful outcomes suggests that clients receive good value for their investment. In summary, Kernow Veterinary Group is a well-regarded clinic known for its compassionate and professional veterinary care in Liskeard.
Rosemullion Veterinary Hospital, also known as MiNightVet Falmouth, is a reputable veterinary clinic located in Falmouth. It is recognized for its specialized services, including being a veterinary nurse training facility and offering emergency veterinary services with extended hours, ensuring that pet care is available around the clock. The clinic has received a perfect 5-star rating based on three Google reviews, indicating a highly positive reception among clients, albeit from a limited review pool. One of the detailed reviews praises the clinic for its exceptional service during an emergency operation on a Labrador named Evie. The reviewer highlights the staff's professionalism, communication, and the successful outcome of both Evie and her puppies, attributing the positive experience to the skill and dedication of the clinic's team, including surgeon Siobhan. While the number of reviews is not extensive, each one underscores the high-quality service provided by Rosemullion Veterinary Hospital. The clinic's commitment to excellent care is further evidenced by its follow-up practices, as demonstrated in the review where the surgeon personally called to check on the patient's progress. Overall, Rosemullion Veterinary Hospital appears to be a well-respected institution in Falmouth, known for its compassionate care and capable handling of emergency situations. However, potential clients should consider the limited number of reviews when assessing the reliability of the rating.
Rosemullion Veterinary Hospital, also known as MiNightVet Falmouth, is a reputable veterinary clinic located in Falmouth. It is recognized for its specialized services, including being a veterinary nurse training facility and offering emergency veterinary services with extended hours, ensuring that pet care is available around the clock. The clinic has received a perfect 5-star rating based on three Google reviews, indicating a highly positive reception among clients, albeit from a limited review pool. One of the detailed reviews praises the clinic for its exceptional service during an emergency operation on a Labrador named Evie. The reviewer highlights the staff's professionalism, communication, and the successful outcome of both Evie and her puppies, attributing the positive experience to the skill and dedication of the clinic's team, including surgeon Siobhan. While the number of reviews is not extensive, each one underscores the high-quality service provided by Rosemullion Veterinary Hospital. The clinic's commitment to excellent care is further evidenced by its follow-up practices, as demonstrated in the review where the surgeon personally called to check on the patient's progress. Overall, Rosemullion Veterinary Hospital appears to be a well-respected institution in Falmouth, known for its compassionate care and capable handling of emergency situations. However, potential clients should consider the limited number of reviews when assessing the reliability of the rating.
Luxstowe Vets Ltd, located in Looe, Cornwall, is a veterinary clinic with a commendable reputation, as evidenced by its 4.6-star rating from 42 reviews on Google Maps. This rating reflects a generally high level of satisfaction among clients, although the number of reviews is modest, which should be considered when evaluating reliability. The five written reviews available provide a snapshot of the positive experiences clients have had with Luxstowe Vets. Carole Turner and Ian Clark both highlight the clinic's friendly and professional service, with Turner describing their experience as very helpful. Elizabeth Gegg appreciates the caring and professional assistance she received, particularly noting the staff's willingness to help her carry her cat's basket due to her temporary incapacity. Kevin Wright praises the clinic's efficiency during a pre-booked visit for kennel cough vaccinations, emphasizing the ease of parking and the swift service despite a busy day in Looe. Andrew Orbell recounts an emergency visit, expressing gratitude for the helpful and amazing care provided to his springer spaniel. While the clinic's services and specializations are not detailed in the available data, it is clear from the reviews that Luxstowe Vets is adept at handling both routine and emergency situations with professionalism and care. Although specific pricing information is not available, the high level of satisfaction in the reviews suggests that clients find value in the services provided. Overall, Luxstowe Vets Ltd appears to be a well-regarded choice for veterinary services in Looe.
Luxstowe Vets Ltd, located in Looe, Cornwall, is a veterinary clinic with a commendable reputation, as evidenced by its 4.6-star rating from 42 reviews on Google Maps. This rating reflects a generally high level of satisfaction among clients, although the number of reviews is modest, which should be considered when evaluating reliability. The five written reviews available provide a snapshot of the positive experiences clients have had with Luxstowe Vets. Carole Turner and Ian Clark both highlight the clinic's friendly and professional service, with Turner describing their experience as very helpful. Elizabeth Gegg appreciates the caring and professional assistance she received, particularly noting the staff's willingness to help her carry her cat's basket due to her temporary incapacity. Kevin Wright praises the clinic's efficiency during a pre-booked visit for kennel cough vaccinations, emphasizing the ease of parking and the swift service despite a busy day in Looe. Andrew Orbell recounts an emergency visit, expressing gratitude for the helpful and amazing care provided to his springer spaniel. While the clinic's services and specializations are not detailed in the available data, it is clear from the reviews that Luxstowe Vets is adept at handling both routine and emergency situations with professionalism and care. Although specific pricing information is not available, the high level of satisfaction in the reviews suggests that clients find value in the services provided. Overall, Luxstowe Vets Ltd appears to be a well-regarded choice for veterinary services in Looe.
Rosemullion Veterinary Practice in Penryn, Cornwall, is a well-regarded clinic offering a variety of veterinary services. As a renowned Veterinary Nurse Training facility, the clinic also provides emergency veterinary services, ensuring comprehensive care for pets at any time. With a solid Google Maps rating of 4.6 stars from 54 reviews, the clinic is highly appreciated by its clients, although opinions vary. The majority of reviews highlight the friendly and welcoming atmosphere created by the staff. Clients frequently praise the veterinarians for their patience and kindness, especially with nervous pets. A review from Paul Beck recounts a positive experience with a nervous collie, noting the vet’s professionalism and calming presence. However, some reviews reflect mixed experiences. One reviewer, B P, expressed dissatisfaction with a perceived sales-driven approach during a consultation, suggesting a potential area for improvement in managing client expectations. Another reviewer, Claire H, appreciated the efficient service but felt the pricing for pet travel documents was high, indicating some concerns about cost transparency. Positive reviews emphasize the clinic’s pleasant environment, with spacious waiting areas and thoughtful distractions like a fish tank to ease pets’ anxiety, as shared by Nicky Timmins. The clinic's commitment to thorough and compassionate care is further highlighted in Judy May's review, where a prompt Saturday appointment provided comprehensive attention to her injured cat. Overall, Rosemullion Veterinary Practice is a trusted provider of veterinary services in Penryn, with a generally positive reputation for compassionate care and professionalism, despite occasional critiques regarding pricing and service delivery.
Rosemullion Veterinary Practice in Penryn, Cornwall, is a well-regarded clinic offering a variety of veterinary services. As a renowned Veterinary Nurse Training facility, the clinic also provides emergency veterinary services, ensuring comprehensive care for pets at any time. With a solid Google Maps rating of 4.6 stars from 54 reviews, the clinic is highly appreciated by its clients, although opinions vary. The majority of reviews highlight the friendly and welcoming atmosphere created by the staff. Clients frequently praise the veterinarians for their patience and kindness, especially with nervous pets. A review from Paul Beck recounts a positive experience with a nervous collie, noting the vet’s professionalism and calming presence. However, some reviews reflect mixed experiences. One reviewer, B P, expressed dissatisfaction with a perceived sales-driven approach during a consultation, suggesting a potential area for improvement in managing client expectations. Another reviewer, Claire H, appreciated the efficient service but felt the pricing for pet travel documents was high, indicating some concerns about cost transparency. Positive reviews emphasize the clinic’s pleasant environment, with spacious waiting areas and thoughtful distractions like a fish tank to ease pets’ anxiety, as shared by Nicky Timmins. The clinic's commitment to thorough and compassionate care is further highlighted in Judy May's review, where a prompt Saturday appointment provided comprehensive attention to her injured cat. Overall, Rosemullion Veterinary Practice is a trusted provider of veterinary services in Penryn, with a generally positive reputation for compassionate care and professionalism, despite occasional critiques regarding pricing and service delivery.
Castle Veterinary Group Ltd, located in Liskeard, Cornwall, is highly regarded for its veterinary services, as reflected in the overall Google Maps rating of 4.7 stars from 13 reviews. This suggests a strong level of customer satisfaction, though the relatively small number of reviews should be considered when assessing reliability. Customer feedback highlights the clinic's knowledgeable and caring staff. Penny Andrews and Caroline Ridsdale both commend the practice for its compassionate and professional care, citing positive experiences after switching from previous providers. Ian Foster similarly praises the clinic for accommodating his needs on short notice while on holiday, noting the reasonable cost of services. However, not all feedback is positive. C Milton's review stands out as a significant dissent, detailing a distressing experience involving a lack of communication and service for livestock, despite initial assurances and payment. This review underscores the importance of clear communication and follow-through, especially in cases involving urgent animal care. Despite this outlier, the majority of reviews are overwhelmingly positive, suggesting that most clients experience high-quality care and service. The clinic's transparent pricing, as mentioned by Ian Foster, adds to its appeal. Overall, Castle Veterinary Group Ltd appears to be a reputable choice for veterinary care in Liskeard, with a strong emphasis on customer service and animal welfare. The few negative experiences, while serious, do not significantly undermine the generally positive reputation built by the majority of satisfied clients.
Castle Veterinary Group Ltd, located in Liskeard, Cornwall, is highly regarded for its veterinary services, as reflected in the overall Google Maps rating of 4.7 stars from 13 reviews. This suggests a strong level of customer satisfaction, though the relatively small number of reviews should be considered when assessing reliability. Customer feedback highlights the clinic's knowledgeable and caring staff. Penny Andrews and Caroline Ridsdale both commend the practice for its compassionate and professional care, citing positive experiences after switching from previous providers. Ian Foster similarly praises the clinic for accommodating his needs on short notice while on holiday, noting the reasonable cost of services. However, not all feedback is positive. C Milton's review stands out as a significant dissent, detailing a distressing experience involving a lack of communication and service for livestock, despite initial assurances and payment. This review underscores the importance of clear communication and follow-through, especially in cases involving urgent animal care. Despite this outlier, the majority of reviews are overwhelmingly positive, suggesting that most clients experience high-quality care and service. The clinic's transparent pricing, as mentioned by Ian Foster, adds to its appeal. Overall, Castle Veterinary Group Ltd appears to be a reputable choice for veterinary care in Liskeard, with a strong emphasis on customer service and animal welfare. The few negative experiences, while serious, do not significantly undermine the generally positive reputation built by the majority of satisfied clients.
Rock View Veterinary Surgery
St Austell
Rock View Veterinary Surgery, located in St Austell, Cornwall, offers a range of services with a specialization in emergency veterinary care available 24/7 or during extended hours. The clinic holds a Google Maps rating of 4.4 stars based on 170 reviews, indicating a generally positive reception from clients, though not without some notable concerns. The written reviews provide a mixed perspective on the clinic's performance. Positive feedback highlights the compassionate and attentive service provided by the staff. For instance, Tracy Hajiyianni praises Fiona and her receptionist for their excellent care of her elderly rescue hen, emphasizing the reassuring support they received. Conversely, there are critical reviews that raise significant concerns about the clinic's service quality and customer interactions. Tiff Wade shares a distressing experience involving financial discussions and the handling of a sick dog, expressing dissatisfaction with the communication and perceived lack of empathy from the staff. Similarly, Biĺl criticizes the practice for their actions regarding RSPCA involvement due to not using the clinic's facilities. Jade Hooper's review echoes dissatisfaction with the service, detailing issues with a kitten's post-surgery condition and the clinic's handling of the situation. Overall, while Rock View Veterinary Surgery is appreciated for its caring staff and emergency services, there are notable criticisms concerning customer service and post-operative care. These mixed reviews suggest that while the clinic has strengths, potential clients should carefully consider their options and perhaps seek further information before making a decision.
Rock View Veterinary Surgery, located in St Austell, Cornwall, offers a range of services with a specialization in emergency veterinary care available 24/7 or during extended hours. The clinic holds a Google Maps rating of 4.4 stars based on 170 reviews, indicating a generally positive reception from clients, though not without some notable concerns. The written reviews provide a mixed perspective on the clinic's performance. Positive feedback highlights the compassionate and attentive service provided by the staff. For instance, Tracy Hajiyianni praises Fiona and her receptionist for their excellent care of her elderly rescue hen, emphasizing the reassuring support they received. Conversely, there are critical reviews that raise significant concerns about the clinic's service quality and customer interactions. Tiff Wade shares a distressing experience involving financial discussions and the handling of a sick dog, expressing dissatisfaction with the communication and perceived lack of empathy from the staff. Similarly, Biĺl criticizes the practice for their actions regarding RSPCA involvement due to not using the clinic's facilities. Jade Hooper's review echoes dissatisfaction with the service, detailing issues with a kitten's post-surgery condition and the clinic's handling of the situation. Overall, while Rock View Veterinary Surgery is appreciated for its caring staff and emergency services, there are notable criticisms concerning customer service and post-operative care. These mixed reviews suggest that while the clinic has strengths, potential clients should carefully consider their options and perhaps seek further information before making a decision.
